Christian Mcmahon Email and Phone Number
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22 years experience in the hospitality payments and payments security industry (especially lodging and distribution). Well spoken, effective communicator, with keen analytical skills. Loyal to a fault, empathetic, and humble. Team player and collaborator and always have the company’s strategic interest in mind.
Wex
View- Website:
- wexinc.com
- Employees:
- 1
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Sr. Product ManagerWex Jul 2023 - PresentPortland, Maine, Us
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Payments Product ManagerOracle Jun 2022 - May 2023Austin, Texas, Us -
Principal Solution EngineerOracle Sep 2021 - Jun 2022Austin, Texas, Us
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Director Of Product ManagementShift4 Payments Sep 2019 - Sep 2021Center Valley, Pennsylvania, UsProduct direction, roadmap, business strategy analysis, data analysis, requirements, management, sales support, product ops, marketing support, product health. -
Director Product ManagementMerchant Link Mar 2015 - Sep 2019Silver Spring, Md, UsProduct direction, business strategy analysis, requirements, management, sales support, marketing support, financial modding. -
Senior Product ManagerMerchant Link Dec 2011 - Mar 2015Silver Spring, Md, UsBrief: As a Product Manager at a small company, it is required to wear many "hats". Many of my responsibilities carried over from position to position as well as taking over positions when vacancies were not filled.Sales Engineering: 40% of weekly activities - Prepared sales presentation decks giving the technical details of our products / Travel to customer locations and attend conference calls to be the technical liaison and authority / Attend trade shows and meet with prospective clients / Gather requirements from customers to build road maps and identify system gaps and needsProduct Support/Requirements/Roadmapping: 25% of weekly activities - Weekly meetings with sw development and system and business analysts to discuss ongoing projects / Run monthly meetings with technology partners to identify gaps and to prepare for future joint projects / Create product roadmaps for system upgrades as well as introduction of new products / Review of support issues before escalation to software developersFinancial Analysis: 20% of weekly activities - Create reports and spreadsheets detailing financial impact to company / Identify areas of profit and cost / / Report financials to management teamProfit - transactions, installations, recurring support contracts, and professional servicesCost - processing, db storage, support, billing, FTEs estimates, and development Systems Analysis: 10% of weekly activities - Write detailed use cases on how users will use the new product or how changes will affect an existing product / Review credit card security impact before submitting request to security chiefOther duties as necessary: 5% of weekly activities - Create and update training materials for learning and development team / Train alpha support teams for pilot release support / Order and obtain 3rd party OEM devices to facilitate QA testing / Author articles for publication in industry magazines / Attend industry standards conferences
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Product ManagerMerchant Link Feb 2005 - Dec 2011Silver Spring, Md, UsThis position is probably known more commonly as a "Jr." position. I performed many of the duties I currently do, minus the financial modeling. During his role, I created and brought to market and launched Merchant Link’s highly successful and profitable hosted lodging credit card interface. This interface has been the foundation for nearly all of Merchant Link’s new products.
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Product Support SpecialistMerchant Link Jun 1997 - Feb 2005Silver Spring, Md, UsProduct Support Lvl 1 - 3 April 2002 - November 2007The Product Support department was created for four senior technicians (myself included) to help solve lengthy and complicated problems. These problems usually involved cooperation from outside partners. As the department grewand my role expanded, we became the support team for high profile customers. A balance of technical expertise and customer relations was critical. Travel was regular toward the end of my tenure in this position.Technical Support Lvl 1 - 3 June 1997 - April 2002General help desk support of Merchant Link/MICROS customers in the POS industry. I created the first knowledge base at Merchant Link to assist technicians in finding quick solutions to common problems. Became weekend shift supervisor after only two months of employment.
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Technical Support/Document Analyst/ProofreaderLockheed Martin Information Technology May 1993 - Jun 1998Bethesda, Md, UsSenior Support Technician September 1995 - June 1997General help desk duties supporting government employees with access issues to the GAO reports abstract and order DB.Senior QA / Document Analyst January 1992 - September 1995Company Overview: Lockheed Martin ran a government contract for the Government Accounting Office (GAO). This contract was to catalog GAO reports and write brief abstracts highlighting the salient points for title, report number, and keyword searches and eventual customer distribution by GAO customer representatives.Wrote, edited, and proofed GAO document abstracts. Performed DB maintenance to clean up inconsistencies and errors. Mentored other document abstractors.
Christian Mcmahon Skills
Christian Mcmahon Education Details
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College Of CharlestonPolitical Science -
Woodward High SchoolDiploma
Frequently Asked Questions about Christian Mcmahon
What company does Christian Mcmahon work for?
Christian Mcmahon works for Wex
What is Christian Mcmahon's role at the current company?
Christian Mcmahon's current role is Sr.Product Manager - Payments.
What is Christian Mcmahon's email address?
Christian Mcmahon's email address is ch****@****cle.com
What is Christian Mcmahon's direct phone number?
Christian Mcmahon's direct phone number is +130156*****
What schools did Christian Mcmahon attend?
Christian Mcmahon attended College Of Charleston, Woodward High School.
What are some of Christian Mcmahon's interests?
Christian Mcmahon has interest in Guitar Playing, Fishing, Beer Can Collecting, Running An Ebay Music Cd Store.
What skills is Christian Mcmahon known for?
Christian Mcmahon has skills like Product Management, Pci Dss, E Commerce, Electronic Payments, Payments, Security, Payment Gateways, Payment Systems, Product Marketing, Strategic Partnerships, Property Management Systems, Technical Support.
Who are Christian Mcmahon's colleagues?
Christian Mcmahon's colleagues are Gene Bell, Shankari Iswariya, Khanh Hoang, Rupert Sargent, Glenn Bust, Saba Buser, Dean Dussaq.
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