Technical Presales Engineer
CurrentResponsibilities:-Drive sales revenue for an Enterprise Backup and Recovery Solution (Zmanda)-Build and maintain business relationships with key accounts as part of a sales team-Be the voice of the customer when collaborating with the PM, dev, and support teams by requesting asked-for features, bug fixes, and customer experience improvements-Build custom environments to give specialized product demonstrations to channel partners and prospecting customers-Perform market research to understand customer needs, competing products, and market trends-Stay up-to-date on the latest IT technologies (cloud, hybrid cloud, ransomware protection, Linux)-Record and track essential information in a Customer Relationship Management (CRM) engine-Technical consulting for advanced software deployments (architecture, best practices, ideation for custom solutions)-Integrate with the Marketing team to improve lead-gen and generate/improve sales collateral-Develop the blueprint, processes, and best practices for future Sales Engineers within a growing companyAchievements:-Revised and organized a major portion of a product documentation website-Formed an integral part of a sales-team rebuild w/ over $1M in pipeline-Key member of a product demonstration video series