As a Microsoft Advocate, I am in charge of the Microsoft 365 Spanish Language Ambassadors group For EMEA and LATAM regions. Part of my activities are the reviewing the KPI, Quality of documentation of the cases and the developing of Training plans for the Ambassadors. The Microsoft 365 Advocate is the point of contact with the other Languages Advocates, for collaboration purposes on the Microsoft 365 Support ecosystem.

Offer advanced technical support in the administration of Microsoft 365, for Microsoft customers in the Europe, Middle East Africa (EMEA) and Latin America region

Provide advanced technical support in the administration of Microsoft 365, for Microsoft customers in the Europe, Middle East Africa (EMEA) and Latin America region Lead Infrastructure projects Microsoft Server 2003, 2008, 2012, Active Directory 2003, 2008, 2012, Hyper V R2; Exchange 2003, 2007, 2010, 2013, SCOM 2007, SCMM 2007, SCVMM 2008, SC 2012, Leader of Technical Projects and Pre-Sales of Quest Software for customers in Venezuela and Panama, installation project of SCOM 2007 R2 in the environment Hyper V R2 and SCVMM 2008 monitoring for Cervecerías Polar.Hyper-V Project Leader for Regional Brewery and Exchange Online Protection, Project Leader for Migration of the Exchange 2007-2010 messaging environment on Hyper-V in CSV at ASSA insurance company Panama, Project Leader for Domain Renown and Exchange for Mapfre Panama, Office 365 Migration Project Leader at Toyota Services, Office 365 Migration Project Leader at SuperXtra Panama, O365 Migration Project Leader at Corporación del Palmar, SCDPM 2012 Installation and Configuration Project Leader at the Superintendency of Banks of Panama, O365 Migration Project Leader at BanCaribe, Migration Project Leader from Gmail to O365 at Mercantil Seguros in Venezuela and Panama, Exchange Online Protection Migration Project Leader at Valeven de Venezuela, Project Leader of Migration of O365 in PMC Corporation for 4 Domains, Project Leader of Migration of the Virtual environment from WMWare to Hyper-V 2012 in high availability in Val even from Venezuela, O365 Project Leader at BFCCasa de Bolsas, O365 Administrators Training Workshop in Mercantile Insurance, Corporación el Palmar, Central El Palmar. Administrator training workshop in EOP in Valeven, Hyper-V training workshop in BFC, O365 Migration Project Leader at Bancamerica in the Dominican Republic, O365 Migration Project Leader at 100% Banco, Migration Leader of the Board Banesco Panama asset, Hyper-V Infrastructure Design in CSV for Copa Airlines Panama.

Leading Infrastructure projects Microsoft Server 2008, 2008 Core Editions, Hyper V, Exchange 2007, System Center Virtual Machine Manager 2008, SCCM 2007 in the Provincial Bank, design and implementation of a cluster for bank applications in Hyper V, WMware ESX, Support to Microsoft 3rd Level servers and cases.

Design and Maintenance of Active Directory 2008 and 2003, Exchange 2003 Administrator, Exchange 2007, ISA Server 2004-2006, Migration of domains from Active Directory 2003 to 2008, Internal Network Administrator of Windows Server 2008,2003 servers. MICROSOFT Technological Consultant. BMC Technology Consultant, Patrol Consultant at CANTV. TMART DIGITEL Consultant. Entuity DIGITEL

Design and Maintenance of Active Directory 2008 and 2003, Exchange 2003 Administrator, ISA Server 2004, 2006, Internal Network Administrator for Windows 2008, 2003 servers, MICROSOFT Technology Consultant, QUEST Tools, CA, implementation of Windows Server 2003 Migration projects , Exchange 2003, Active Directory 2003, project manager for Harvest Change Manager 5.0, r7.0, r7.1, Platform Migrations from Lotus Notes to Exchange 2003 (MOVILNET), Project Coordinator for Migration and improvement of Microsoft platforms , Instructor of MICROSOFT courses, QUEST and CA tools, verify, plan and carry out installation of products on Microsoft, Linux platforms, Installation and configuration of products in Demos to customers with Windows platforms, Linux of Quest Software Tools for Microsoft environments and Heterogeneous

•Server Management in Windows NT, 2000 and 2003, installation and deployment of IBM, Compaq and HP servers with Windows NT, 2000 Server, Advanced Server and 2003 Server Enterprise and Editions, management backups TSM.•Remote administration of servers with Terminal Services, remote installation client applications BANESCO, servers support both hardware and software, joint management LAN network, control, monitor and support connections to the compensation system.•Administration of user accounts and shared network resources, configurations in multiple network environments Banking, coordination and implementation of projects, advice on new technology to corporate management.

•Customized technical support Telcel Bellsouth, migration to Windows XP computers, troubleshooting tools of the customer, mass migration.

•Server Management in Windows NT and Server 2000 support Hardware and software users, project quality and improvements of the network NT, implementation of standards, project development migration of servers and PC.•Field support and remote connection, manager of telephony and installation projects, administrator of networks of plants nationwide, in charge of infrastructure projects.•Administrator Backup ARC serve, NT and Windows 2000 support users with remote control tools VNC, Migration Windows 2000 servers, laptops support, user support in AS400, Email Migration Lotus Notes 4.6 - 5.0.

•Technical field and phone support, SMS management, support tools PCAnywhere remote control and SMS, Antivirus installation, support laptops, AS400, Technical Consultant Nestle Venezuela.

•Support on site, development of migration projects Y2K software update Hardware and external customers, manager of the technical department on site, responsible for on-site support COMPAQ Server and PC. •Technical support of Citibank, CANTV, Electricity of Caracas, Panamco, ISC Bunkers Ramos, Edelca, Espiñeira Sheldon, Industrial Bank of Venezuela, Mercantil Bank.