Pioneer IT Team- Support for AU, PH and UK offices- Access all administrative features in Office 365 suite services. - Manage mailboxes and anti-spam policies in Exchange Admin Center. - Manage file storage in SharePoint Online and OneDrive for Business. - Manages support tickets, and monitors service health. - Setup user accounts and procure laptops.- Ensure security through access controls, and backups.- Provides configuration and administrative support of Cloud-based.

- System maintenance and improvement- Maintain a current inventory list, maintenance history of each computer.- Performs periodic system and equipment checking- Perform Full data backu-up.- Design and Implement I.T. policy- Perform troubleshooting of computer peripherals Windows, Mac, MacMini- Maintain network stability.- Perform installation of system.- Handle System/Network Administration of the company.- Recommend improvement/corrective action to ensure good working condition ofequipment.- Email Administration, Licensing (GoDaddy)

- Install and configure computer system- Analyze, isolate and resolve hardware or software issues- Resolve telecommunications and network wiring problems- Configures CCTV Network- Configures network printing services and workstation access network- Managing servers (Active Domain, Public Folder, and Application Server)- Managing Firewall (Checkpoint)- Managing Proxy Server (Bluecoat Proxy)- Managing VPN Network (Forticlient)- Managing Office 365 application- Data import and export (SQL Server)- IT Document Control Custodian- ISO 14000 Committee Head (Energy Committee)- Recreational Team Head- Fire Brigade Team Member

- System maintenance and improvement- Maintain a current inventory list, maintenance history of each computer.- Performs troubleshooting of computer peripherals.- Knowledgeable in ticketing system using Cherwell