In this position I lead all operations and customer service. This includes, but is not limited to arranging and overseeing all shipments, LTL, FTL, and parcels. I am the first line in customer service. I handle all claims and process all stock orders.

Best job I’ve ever had!

Managed all customer relations and customer service representatives.Created and constantly improved the structure for customer relations.Created and managed online marketing campaigns.Managed product reviews and customer feedback across all platforms.Met with Walmart, Best Buy, and Rite Aid to get our products into their locations.Assisted with vendor relations and wholesale relationships.Managed scheduling and payroll for my staff; including hiring and firing.Oversaw all grammar and spelling of literature online and in our quick guides and productmanuals.Assisted with product improvements.Created the troubleshooting steps for all of our products.Shipped and received (when needed).Assisted with inventory.Analyzed returned products.Founding member of the company.

Listed products on Shopify, eBay, and Amazon for 2 companies simultaneously. Created images for products lacking photos.Handled pricing for every listing.

Product manager for 1 business and customer service for 4 others.Customer and vendor relations, service and support.Dealing with calls and emails to and from customers and vendors.Listing and managing inventory on multiple online marketplaces.Processing orders from start to finish.General accounting.Processing returns, cancellations and replacements.Supervisor over small staff.Sales online, over the phone, and in person.Transporting mail and inventory.

Scheduled appointments. Checked customers in and out.Bathed and prepped dogs (when needed).Managed the rest of the staff and their hours.Counted the drawer after every shift.Opened and closed.