- Supported the development of a training program and standard work documentation including training videos, process maps and SOP's.- Worked alongside operations teams to capture knowledge and verify process details- Drove feedback sessions with key customer contacts to validate standard work documentation and capture feedback- Prepared internal project updates ensuring critical project milestones were met and customer deliverables were completed on time.

- Supervised and directed 6 executives to drive the mission/vision of the organization, while also ensuring personal goals were met.- Secured a budget of $4,500 from external sponsors to fund the organization's operations.- Built stronger relationships with AAA and indie studios nationwide to organize career events and workshops that focused on developing students’ professional skillset.- Represented a community of 400+ students to faculty members and university administration.- Lead a program-wide event known as "Gamecon" where all 265 Game Development students showcased their games on a school-wide level, and gained more awareness for the program by having multiple industry guests attend (Website for Gamecon in contact info)

- Assisted in automating a daily inventory tracking system for various customers.- Connected customer's external software to be more accessible and functional within Smartsheet- Prepared internal project updates ensuring critical project milestones were met and customer deliverables were completed on time.