Christian Sacdalan Email & Phone Number

Managed clinical records and ensured proper documentation.Took charge of essential receptionist tasks to ensure our office runs smoothly and efficiently.Ordered medical supplies for hospice patients.Coordinated the schedule for hospice nurse aides to ensure optimal patient care and support.Provided administrative support to Executive Director, Medical Director, office staff, NP, nurses, and social workers.Tracked signed attending physician orders.Enhanced office efficiency by expertly managing both internal and external customer communications, ensuring accurate record tracking, and optimizing data management processes

Assisted Nurse Coordinator with medication administrationAdhered to medication reporting and documentation of the MARCarefully managed the storage and regulation of controlled substances and medications.Assisted participants with Activities of Daily Living (ADL’s)Supported participants to help meet and maintain their psycho-social needs through recreational therapy and specialized care.

Accountable for incoming calls and emails on a wide variety of stakeholder inquiries.Managed general interests in products, account management, billing, and renewals.Accessed issues and login errors via email and phone in the call center.Accountable for issue diagnosis and resolution employing appropriate save techniques for canceling subscribers.Maintained financial accounts by processing customer adjustmentsPresented and generated solutions in a number of questions, problems, and complaints.

Master Of Business Administration - Mba

Master Of Arts (M.A.), Human Resource Management

Bachelor Of Arts, Communication