Christian Schaefer Email and Phone Number
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Professional Services Sales | Passionate Consultant and Speaker | SaaS driven focusThroughout all my career my focus is and was on building trusted relationships through empathy and based on in-depth knowledge. More than ever i think that honesty is one of the most important goods in our industries, to built the trusted relationship that we all looking for.I am learning new things every day and i desire to participate in the needed changes that a business life can bring. "Standstill" is not a word that is part of my vocabulary.
Genesys
View- Website:
- genesys.com
- Employees:
- 1
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Services Engagement DirectorGenesys Sep 2020 - PresentMenlo Park, Ca, Us
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Consulting Sales DirectorGenesys Dec 2016 - Sep 2020Menlo Park, Ca, UsRelationship Management-Managing relationships with sales area directors, territory managers, and pre-sales engineers to ensure the understanding of Professional Services practices.-Managing relationships with customers and reseller partners to ensure the understanding of Professional Services practices.-Managing relationships with Support, Services, and Client Success managers to ensure company organizational objectives are achieved.Oversight of projects-Effectively serve as a point of escalation and remediation.Revenue responsibility-Work with direct and indirect sales force to scope professional services effort required to successfully deliver the required technology solution.-Achievement of PSO business goals including but not limited to revenue, operating margin and customer satisfaction.-Scoping, quoting, creating and presenting Statements of Work for customer projects following the global Professional Services methodology.
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Engagement ManagerGenesys | Interactive Intelligence Jan 2016 - Dec 2016Indianapolis, Indiana, UsRelationship Management-Managed relationships with sales area directors, territory managers, and pre-sales engineers to ensure the understanding of Professional Services practices.-Managed relationships with customers and reseller partners to ensure the understanding of Professional Services practices.-Managed relationships with Support, Services, and Client Success managers to ensure company organizational objectives are achieved.Oversight of projects-Effectively assigned project team members based on skill and utilization to deliver project as defined with the Statement of Work.-Monitored and managed engagement success in the areas of resources, budget, timeline and customer satisfaction.-Effectively served as a point of escalation and remediation.Revenue responsibility-Worked with direct and indirect sales force to scope professional services effort required to successfully deliver the required technology solution.-Achievement of quarterly PSO business goals including but not limited to revenue, operating margin and customer satisfaction.-Scoping, quoting, creating and presenting Statements of Work for customer projects following the global Professional Services methodology. -
Project ManagerGenesys | Interactive Intelligence Mar 2007 - Dec 2015Indianapolis, Indiana, UsBuilding call center solutions around the globe. Leading projects for global market players.
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I-Tech Gmbh & Co. KgI-Tech 2003 - Mar 2007Consultant working for Vodafone Germany. Leading Microsoft MOM projects and support. Document management support, Blackberry RIM Consulting.
Christian Schaefer Skills
Frequently Asked Questions about Christian Schaefer
What company does Christian Schaefer work for?
Christian Schaefer works for Genesys
What is Christian Schaefer's role at the current company?
Christian Schaefer's current role is Strategic Services Engagement Director bei Genesys.
What is Christian Schaefer's email address?
Christian Schaefer's email address is ch****@****nin.com
What is Christian Schaefer's direct phone number?
Christian Schaefer's direct phone number is (317) 872*****
What skills is Christian Schaefer known for?
Christian Schaefer has skills like Engagement Management, Projektmanagement, Voip, Telekommunikation, Saas, Telefonie, Ivr System, Telecommunications, Consulting, Integration, Cloud Computing, Sip.
Who are Christian Schaefer's colleagues?
Christian Schaefer's colleagues are Yvette Harrington, Nicki Ryan Associpd, Suj Nakum, Chakrit Nimmanant, Zu Zu, Erika Hansen-Dahlin, Pmp, William Stephens.
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