In charge of all Block Inc. Data Centers in the East Coast.Diagnosing, repairing, and verifying the health of Dell and HP servers.Working and troubleshooting networking devices such as Juniper, Arista, Cisco, Open Gear, and F5. Replacing/running ber optic cables for newly installed racks.Create and manage rack elevation documentation.Expertise in hardware repair.Performing new expansion projects in a proper timely manner.Resolving high severity issues on a daily basis.Procient use of Linux, MacOS and Windows.Understanding Network Fundamentals.Expertise in Jira ticketing system.Maintaining accurate quantity and description of all the equipment in the data center.Working closely with vendors and smart hands at our data centers.Creating knowledge base Wiki documents for trainingProcient with Google GSuite (Docs, Sheets, Slides, and GMail).

• Racked and Stacked servers and networks devices in the Data Hall for various clients • Processing Daily tickets and Tasks in ServiceNow• Troubleshot various devices running on Unix, Linux and Windows• Asset management of IT equipment• Review cable matrix to determine best possible cabling process • Rotating On-call nights and weekends• Monitored processes for compliance with standards• Keeping running inventory of assets in and out of Data Hall

• Racked and Stacked servers and networks devices in the Data Center for a variety of clients ( Cisco, Nutanix, EMC, IBM) • Ran cabling of Cat6 and fiber for various Data Center requests • Tested and troubleshot hardware and resolved multiple server and network incidents daily • Maintained inventory for over 3,000 servers and network equipment in ServiceNow • Responsible for procurement receiving and shipping of all IT equipment which included RMA, asset tagging, submitting PO’s, adding devices to out ITAM system for asset management purposes • Evaluated project info to determine specifications or requirements. • Documented operational and network-related activities and tasks • Assisted in the creation and maintenance of network and data center diagrams with detailed site documentation • Provided onsite assistance that included reseating line cards troubleshooting, break/fix, cabling and provided device info to remote techs

• Updated the database with any changes which includes new equipment, location change or decommissioned devices.• Provided onsite support installing a multitude of servers and network devices in the data center for different organizations.• Tested connectivity electrical, electronic, mechanical, or integrated systems or equipment.• Prepared procedural documents and conferred with technical personnel on a daily basis to prepare designs and operational plans.• Determined operational criteria or specifications and selected project materials needed.• Monitored processes for compliance with standards.• Conducted validation tests of equipment and processes.• Supervised multiple engineers and other technical personnel.• Recommend technical design or process changes to improve efficiency, quality and performance.• Analyzed diagram for cabling of Data Center devices.• Racked and Stacked over 10 data center devices every night which included running of cable and fiber.

• Maintained the accurate inventory of over 1,000 items and reviewed statistical reports for any abnormal and erroneous data.• Provided input and recommendations in improving supply chain strategies, policies and practices to achieve Best-in-Class Supply Chain Management.• Responded to requests from Inventory lead for logistics support as required on a daily basis.• Shipping and Receiving support and reconcile any inventory discrepancies.• Ensured adhered to quality requirement in storage and issuing of materials.• Performed other duties and/or special projects as assigned.• Decommissioned over 800 old/out of date devices and prepared them for sell-off.

• Packed and shipped IT related equipment to over 100 separate facilities and performed inventory control of equipment assigned to support offices.• Maintained inventory control processes to account for property received, shipped, excess, moved, and in transit• Communicated effectively with various acquisition, product support/logistics, engineering, and other technical professionals on a variety of technical and non-technical activities.• Sort and place materials or items on racks, shelves, bins and containers according to predetermined sequence

• Led a team of 6 warehouse personnel and their daily activities relating to receiving, stocking, picking, movement and shipment of goods• Provided a point of connection between the demand planning process and the customer, Order Fulfillment, and Customer Relationship Management activities.• Reconciled any inventory discrepancies and reviewed daily cycle counts for approvals• Planned and conducted inventory checks on a monthly basis• Worked closely with operations team to ensure timely issuance of equipment and materials

• Entered alphanumeric data into a proprietary computer system and then sorted and verified the accuracy of inputted data• Developed, implemented, and maintained data work flow procedures, including data quality assurance procedures• Ran reports in excel and/or access Draft activity summaries in word

• Documented the financial cost of various operations, including the cost of necessary supplies.• Distributed supplies to soldiers or other personnel as needed, and verified the inventory of supplies in warehouse locations.• Managed the shipment and transportation of supplies for over 1,000 military personnel• Negotiated with multiple vendors and shipping companies to manage the shipment and transportation of supplies