● Influenced the transition from a web-based dashboard (with less than 5% customer engagement) to the highly successful ToastNow mobile app for real-time restaurant performance metrics. The app achieved a 4.9 rating in the App Store, with over 35% of users logging in 10+ times per week to monitor operations and key metrics.● Collaborated with the web team to test revenue-generating product upsells in a high-visibility area, resulting in a 12% decrease in site exit rates and a 9% increase in upsell adoption within three months.● Created customer cohorts (e.g., VIPs, frequent diners) in collaboration with marketing and data science, driving a 15% increase in click-through rates and a 10% boost in re-engagement for lapsed diners through personalized campaigns and A/B testing.● Partnered with data science, online ordering, and menu teams to develop and A/B test a dynamic pricing concept based on historical demand patterns. Tests demonstrated the potential for a ~20% revenue increase in online ordering, maintained consistent cart abandonment rates during price increases, and reduced abandonment by 7% during price decreases.● Refined Offline mode eligibility criteria in collaboration with data science, accelerating rollout by 20% and improving customer satisfaction by ensuring operational readiness at go-live.

● Owned the global product strategy for Execution Management and Position Management in the Eze Investment Suite, contributing to 35%+ of company revenue.● Managed two direct reports locally and mentored engineering teams across Hyderabad to ensure alignment with product roadmaps and strategic objectives.● Led development of strategic partnerships, streamlining 3rd-party integrations and expanding market opportunities.

● Mentored and guided engineering teams across global offices, including Hyderabad, Alpharetta, and Beijing, while collaborating on the roadmap for Execution and Position Management.● Provided leadership in implementing open-source industry standards (e.g., FIX ATDL, FDC3), reducing maintenance overhead and streamlining integrations, enabling scalable customer solutions.● Partnered with engineering leadership to drive architectural improvements, such as migrating to microservices for faster data processing, reducing extraction and transformation time by 90%.

● Played a founding role in the launch of Eze Eclipse, a multi-tenant, cloud-based platform using AWS, transitioning from a legacy on-premise solution.● Championed customer engagement through advisory boards and prototypes to align features with market demand and user needs.

● Delivered a Smart Order Router for high-value clients, automating order routing for thousands of trades using complex event-driven processing.● Supported compliance with MiFID II regulations, ensuring clients adhered to global regulatory standards.● Expanded product capabilities to include Fixed Income, FX, and Options, broadening the product’s market appeal.

● Designed a broker algorithm management tool, reducing setup time and creating a new revenue stream.● Improved trading throughput by over 1000% through system redesigns.

● Collaborated with clients to optimize product adoption and ensure seamless configurations, acting as a bridge between customer needs and internal development teams.● Conducted thorough testing of the trading platform to improve software quality and enhance user experience, reducing downtime and increasing client satisfaction.

● Optimized delivery logistics, significantly improving on-time rates and reducing costs.● Contributed to the launch of an outsourced logistics division, driving profitability and accelerating growth.