Christian Van Assen Email and Phone Number

D&J Computerservice is a computer store that focuses on providing IT services to private customers and small businesses. They supply customers with computers, laptops and peripherals and offers repairs on computers, laptops, tablets, phones and printers.Duties and responsibilities included: - Planning and managing all repairs coming in using the POS system VMSII- Handling RMA requests- Performing 1st and 2nd line repairs on IT hardware and software- Providing telephone support and remote support for customers- Documenting repair progress using the POS system VMSII- Instructing and managing colleagues and interns

D&J Computerservice is a computer store that focuses on providing IT services to private customers and small businesses. They supply customers with computers, laptops and peripherals and offer repairs on computers, laptops, tablets, phones and printers. In January 2016 I was promoted to Technical Support Manager and my job was to manage the IT department on top of working as an IT Support Technician.Duties and responsibilities included: - Planning and managing all repairs coming in using the POS system VMSII- Handling RMA requests- Performing 1st and 2nd line repairs on IT hardware and software- Providing telephone support and remote support for customers- Documenting repair progress using the POS system VMSII- Instructing and managing colleagues and interns

Complies is an IT Distribution company and supplies physical stores, offices and online shops with everything IT related. Complies offers hardware, software, peripherals and advice about everything that relates to IT. Growth has forced this company to relocate to bigger locations which allowed the company to grow even further. Complies is a big player among IT distributors in the Netherlands.I’ve worked in several departments at Complies as an all-round employee, working wherever I was needed. Duties and responsibilities included:IT Department - Performing 1st and 2nd line repairs on IT hardware and software- Assembling computers efficiently- Installing and configuring computers and laptops- Troubleshooting and resolving hardware & software issuesSales Departement- Creating customer orders - Customer contact about products and orders- Product management, adding descriptions, logos and tags to products on the website Warehouse Departement - Order picking and packaging customer orders

A small computer store that provided repair services and advising customers in IT products.Duties and responsibilities included: - Assembling computers- Installing and configuring computers and laptops- Performing 1st and 2nd line repairs on hardware and software- Troubleshooting and resolving hardware & software issues- Providing end user support