Christian Vincent Email and Phone Number

Working within the Third Sector team, supporting a small team of experienced HR professionals and supporting my Clients across the sector.

On 4th October 2021, HRSP, Ellis Whittam and Law at Work rebranded to WorkNest. This new brand represents the coming together of a number of organisations across employment law, HR and health & safety, that helps clients to further protect and nurture their people and their workplace.

HR Services Partnership

Responsible for systems integration and smooth running; Senior Recruitment and Communications.

Ensuring that all training events are delivered to the highest possible standard of quality and delegate satisfaction, in the most cost-effective way. Developing the capability of Amsric Training through working with internal and external service providers and regulatory bodies.Ensuring effective recruitment systems are in place to support a high turnover business with a fast moving talent pipeline to fulfil the targets for future leaders of KFC Restaurant Manager’s and Starbucks Store Managers. Responsible for the management and professional development of the Regional Trainers.

Responsible for following functions:Customer Service, Functional Skills, Horticulture, Leadership and ManagementPart of College Senior Leadership Team.Lead Functional Skills team and responsible for positive outcomes for learners across whole college. Responsible for driving quality improvements and timely achievements.Leadership role to Horticulture team ensuring that provision is delivered to SEN learners and quality outcomes are achieved.

Work with third party client organisations.Develop, deliver and evaluate suite of Management Development SeminarsDeliver NVQ programme supporting Management learners to achieve the Standards and deepen their own knowledge

Led a team of 12 trainers working across London, supporting 14 senior managers and delivering interventions to over 120 stores and 4,000 colleagues. Duties included business partnering Regional Managers and delivering national objectives through the team.Key achievementsDeveloped a high performing team through focus on empowerment and continuing professional development.Part of a project group designing a solution to create savings through simpler methods of working and increasing flexibility of store teams.Planned training interventions to ensure stores traded safely through London Olympics.Developed an evaluation process for measuring effectiveness of training for national usage.Supported an enlarged team of 15 trainers across Surrey & Berkshire and London, including partnering with an additional Regional Manager and six Operations Managers.

Provided generalist HR support and advice to three Area Managers and 40 stores in Sussex. Drove development through Management Development programmes and through behavioural learning sessions. Key achievements-Managed complex employee relations cases including support for Industrial Tribunals leading to all cases being won.-Designed a bespoke training plan for refitting four large retail stores leading to increased turnover, profitability and customer satisfaction.-Delivered a new ‘Learning Resource Centre’ within budget serving South East field professionals.-Worked to build excellent, constructive relationships with Trades Union representatives.-Mediated meetings between aggrieved colleagues leading to better working relationships.-Delivered assessment centres and interviews to support recruitment of correct candidates.-Provided advice on policies and procedures to line managers.

Responsible for all training initiatives for 120 stores across Surrey, Berkshire and Sussex. Accountable for developing a team of eight competency store trainers. Key achievements-Developed the capability of store managers through facilitated behaviour-based training.-Delivered training courses including legal training to line managers.-Updated senior field management on training initiatives via train the trainer briefing sessions.-Delivered and co-ordinated business development programmes to support all management levels.-Supported acquisition and refitted stores with training and development interventions.

Responsible for all training initiatives in 30 stores within West Sussex, covering up to 60 stores including East Sussex.Key achievements-Delivered training courses including compliance courses e.g. food hygiene and National Licensing courses with a 90% success rate -Managed and co-ordinated business development programmes.-Facilitated the delivery of training from day one to duty management to all store colleagues.