Christian Wallace Email and Phone Number
vienna, virginia, united states
Christian Wallace's Location
Washington DC-Baltimore Area, United States
Christian Wallace's Contact Details
Christian Wallace work email
- Valid
- Valid
Christian Wallace personal email
n/a
About Christian Wallace
Highly motivated and accomplished technologist with strong interest in Cyber Security, data analytics and incident response. Currently looking for new opportunities within the Cyber Security field.
Christian Wallace's Current Company Details
Navy Federal Credit Union
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Cyber Security Analyst | CYSA+ | CompTIA Security + Certified
vienna, virginia, united states
- Website:
- navyfederal.org
- Employees:
- 12347
Christian Wallace Work Experience Details
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Cyber Security AnalystNavy Federal Credit Union Aug 2022 - PresentVienna, Virginia, United States
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Help Desk AnalystMitre Jul 2020 - Aug 2022Mclean, Virginia, United States -
Associate Help Desk TechnicianIron Bow Technologies Mar 2020 - Jul 2020Chantilly, Virginia, United States• Provide remote call center support for Veteran Affairs hospitals and off-site users.• Provide technical support to the end-user community, including aging Veterans and VA Hospital employees on hardware, software, and network related problems, questions, and use.• Provide tier 1 problem resolution on the telephone and Remote Sessions with users.• Provide helpdesk support, via phone, computer, in person, and through our ticketing system, for most issues related to desktop software, hardware and peripherals.• Classifies level, priority, and nature of problem.• Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered.• Manage and monitor problem tickets, analyze incidents, and determine support required.• Collaborating and following up with technicians to resolve requests and provide status updates on outstanding support tickets. -
Junior Help Desk TechnicianEnterprise Rent-A-Car May 2017 - Apr 2020Waldorf, Maryland• Troubleshoots and resolves software, hardware and Windows Active Directory issues escalated from customer support and other departments with a 100% success rate.• Provides technical assistance over the phone and in person with end-users.• Performs diagnostics and troubleshooting of system issues, documents help desk tickets and maintains equipment inventory list.• Provide basic network support ensuring desktop, monitors, printers and other peripherals are fully connected.• Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.• Assisted employees with Microsoft Outlook setup, migration, and troubleshooting.• Escalated issues as needed and maintained communication with customers and assigned technical teams.• Adhere to all Enterprise-wide security policies related to security and integrity of Office-owned Resources. -
Information Technology InternCongressional Black Caucus Foundation Feb 2018 - Nov 2018Washington D.C. Metro AreaMaintains an in-depth knowledge base for all House Supported Software and a working knowledge of hardware and mobility products. • Provides technical advice to management regarding strategic plans and future technologies.• Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets.• Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications.• Routinely inspected all supported hardware, identifying all potential problems and repairing the same.• Responded in oral and written form to requests for information from members of the public, private organizations, media representatives, and congressional offices.• Documented meeting logistics, managed calendar schedule, and responded to requests from members of the public, private organizations, media representatives, and congressional offices. -
Program AssistantTowson University Aug 2014 - Aug 2015Towson, Md•Assisted the program manager plan, organize and coordinate 10 special events and activities throughout the school year. (Contracting, program control, data management, test and logistics and event evaluation)•Successfully tracked progress for 10 assigned projects/programs.•Provided on site media coverage for 6 events.•Performed financial tracking and forecasting to maintain financial stability.•Effectively represented the University during leadership conferences, organizational meetings, and during on/off campus events.
Christian Wallace Skills
Management
Christian Wallace Education Details
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Mass Communication/Media Studies
Frequently Asked Questions about Christian Wallace
What company does Christian Wallace work for?
Christian Wallace works for Navy Federal Credit Union
What is Christian Wallace's role at the current company?
Christian Wallace's current role is Cyber Security Analyst | CYSA+ | CompTIA Security + Certified.
What is Christian Wallace's email address?
Christian Wallace's email address is ch****@****lls.org
What schools did Christian Wallace attend?
Christian Wallace attended Towson University.
What skills is Christian Wallace known for?
Christian Wallace has skills like Management.
Who are Christian Wallace's colleagues?
Christian Wallace's colleagues are Tony Hamilton, Annie Brodeur, Tainaeja Brown Davis, Jodi Wiggins, Brad Chapman, Daniel Robinson, Cassandra R..
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