Chris Fredrickson Email & Phone Number

American Fork, Ut, Us

American Fork, Ut

Eagle Mountain, Utah, United States

Eagle Mountain Data CenterPlanWe plan all rack receiving activities in alignment with our facility’s power, cooling, and space constraintsWe work with groups internal and external to SiteOps in order to understand the demands from the business, where and when racks land in our data halls and into the most optimal locationsWe work with all regional XFN partners, along with other global XFN partners, to understand construction / retrofit timelines and the impacts to our schedulesWe work with our local XFN partners to assure the IDC space is ready to land racks without issue and within the timelines defined by CEACoordinateWe coordinate and communicate with all of our XFN partners on the current and future workloads - we can never over communicate!We work with all XFN partners to identify any opportunities to improve their processes within the capacity workflows, driving efficiencies with continuous improvement as a common goalWe work with our local XFN partners to understand new work being requested, priorities and best practicesWe work with our peers and XFN partner peers to pull best practices and lessons learnedFacilitateWe facilitate the three rack processes: Receiving new racks, Moving existing racks, and Decommissioning racks at the end of their useful lifeWe are accountable for the end to end processes and troubleshooting of any issues that arise during the workflows, including working with tooling teams to identify issues and bottlenecks to drive efficiencies with continuous improvement as a common goalWe facilitate the planning of each capacity workflow to assure our partners are able to meet the timelines defined and meet the objectives set for the regionWe monitor and maintain the the IDC data halls to assure adherence to our EHS safety regulations, assuring a clean and safe environment for our XFN partnersInnovateWorked extensively on initiatives to drive process improvement and efficiency at the local and global level.

Orem, Utah

Instructing courses in Web and Mobile programming, Linux OS (beginning and advanced), MAC OS, Windows OS (Enterprise), Networking (beginning and advanced), IT Ethics/Law, Mobile Forensics, Agile/SCRUM.

Greater Salt Lake City Area

Infra and Linux manager Managed all infra (storage and systems) across DCs and market locations Worked to establish a CI/CD pipeline for infrastructure as codeReduced hardware footprint, drastically reducing licensing and operational costs

Greater Salt Lake City Area

Working with Global Senior Leadership, cultivating strong partnerships across ADP to ensure that applications meet client needs, and driving change and organizational improvement. Manage data center budget (over $6M) and infrastructure and provide support for large, fault tolerant, data centers across the US. Lead 26 direct reports managing more than 20 Beyond Payroll products, and use LEAN and Agile methodologies to drive process efficiencies. Provide leadership of development, networking, systems, and product support teams, and manage web, client server and thin client architecture, including cloud-based AWS-hosted applications and systems. Collaborate with internal and external auditors to define risk mitigation processes.Key Achievement:► Slashed operating costs by $3M and cut capital costs through virtualization, system consolidation and process improvement.► Reduced staffing costs by $1M through automation and BPI initiatives, saved thousands of man hours, reduced risk, and enhanced processing times.► Boosted Associate satisfaction scores 60% within two years.► Increased responsiveness and decreased support calls through innovative service requests, ITIL standards and escalation tools, which drove missed SLA to under 10%, while work requests increased.► Enhanced daily processing times by 50 to 700% and maintained 99.99% uptime for all hosted products.► Implemented a DR “Hotsite” location at the ADP Hosting Center, provided complete site redundancy, and reduced ongoing DR costs by 33%.► Developed metrics and standard reporting, simplified audit reporting, and provided ongoing service and SLA metrics to ADP Management.► Designed standard operating procedures that became standard methodologies across the division.

Greater Salt Lake City Area

Provided innovation and thought leadership, delivered impactful change, and enhanced efficiency and employee satisfaction.Key Achievements:► Reduced costs by working smarter, and improved processes through automation and innovation.► Created laboratory and design cluster resources to drive improvements in class and research objectives.

Ms, Information Assurance

Security program. Emphasis on data, system and network security, forensics and ethics. Program is part of the ISEAGE environment at Iowa.

Bs, Information Technology

Activities and Societies: 3.7 GPA Cum Laude Academic Scholarship Dean's ListEmphasis in Computer Science.