Christianah Olajide Email and Phone Number
Dedicated customer support professional with a proven track record in customer service, virtual support, administration, and data entry. Skilled in delivering exceptional customer experiences across multiple channels. Proficient in CRM systems, virtual administrative support, and data analysis.Committed to streamlining processes, improving response times, and maintaining high customer satisfaction rates. Passionate about leveraging technology and communication skills to enhance operational efficiency and drive customer retention.
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Human Resources Administrative OfficerGecenyi MiningLagos, Nigeria
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Human Resources InternForage Oct 2024 - Present- Provided constructive feedback to a team member to help them develop and improve their performance - Implemented the Lean Methodology by applying it to a simple everyday routine or process - Prepared recommendations to managers in terms of which employees should receive pay rises or adjustments based on compa-ratios and established pay ranges -
Customer Support OfficerIves Medicare Hmo Jan 2023 - PresentLagos State, NigeriaSpearheading customer support initiatives for a leading HMO, focusing on enhancing customer satisfaction and streamlining support processes.- Manage 50+ daily customer interactions across multiple channels, maintaining a 98% satisfaction rate.- Reduced average response time by 25% through implementation of an efficient ticketing system.- Assist with data entry and management of customer information in CRM systems- Train and mentor new team members to enhance department performance
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Customer Service RepresentativeRoding Healthcare Ltd May 2022 - Dec 2022Lagos State, NigeriaProvided frontline customer support for a healthcare company, focusing on issue resolution and customer satisfaction.- Handled 40+ daily inquiries with 96% customer satisfaction rate- Improved product knowledge base, reducing escalations to senior staff- Established follow-up procedures to enhance complaint resolution and customer loyalty- Managed email inquiries, ensuring timely and accurate responses -
Assistant Teacher (Nysc)Transformation International School May 2021 - Apr 2022Obafemi Owode, Ogun State, NigeriaServed as an assistant teacher during mandatory national service year, focusing on enhancing student engagement and performance tracking.- Created interactive learning materials to improve student engagement and comprehension- Maintained detailed progress records for students, tracking individual performance- Managed class schedules and activity calendars efficiently
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Business Development ManagerSnowfox Nigeria Jun 2020 - Apr 2021Ibadan, Oyo State, NigeriaSnowfox Nigeria is the world's premier educational agency for Nigerians looking to Study, Work, and Live in Canada.- Ensured that the relationship between the organization and applicants was in an optimal state- Proposing and engaging positive ideas for more enhanced and satisfactory Services- Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
Christianah Olajide Education Details
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Education In English Language
Frequently Asked Questions about Christianah Olajide
What company does Christianah Olajide work for?
Christianah Olajide works for Gecenyi Mining
What is Christianah Olajide's role at the current company?
Christianah Olajide's current role is Human Resources Administrative Officer.
What schools did Christianah Olajide attend?
Christianah Olajide attended Obafemi Awolowo University.
Not the Christianah Olajide you were looking for?
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Christianah Olajide
Project Manager|Helping Businesses And Real Estate Professionals Streamline Operations & Boost EfficiencyIbadan North -
Christianah Olajide
Nigeria
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