Christian Crowley Email & Phone Number

London, Gb

Toronto, Ontario, Canada

Casualty Underwriter working on large commercial casualty accounts ($200M+ in revenue / year).Responsible for handling and growing a book of business worth $6M+ in premium.New Business Results - 1st Year - $1.6M. 2nd Year - $2.05M.Accounts include domestic, cross border (US), and multinational placements.Relationship building with mainly tier 1 brokers across Canada.Underwriting expertise & experience spans almost all industries and classes of business.

Hamilton, Ontario, Canada

Established a Risk Operations team within the central risk function for Aviva Canada including hiring key individuals and ramping up the team. Built out new capabilities for the department including:Project management support.Data analytics & reporting capabilities.Internal communications - Intranet site, MS Teams & file storage, centralized mailbox, etc.Work prioritization & planning.Governance & Admin functions such as running & owning C suite level management committees reporting to the board & the corporate insurance policy program covering all of Aviva Canada's legal entities & regulated employee groups.

Oakville, Ontario, Canada

Third rotation in the Aviva Global Graduate Leadership Program. Quickly got myself up to speed in regards to working knowledge of Auto Claims handling software and procedures.Led a team of 8 Auto Claims Adjusters to insure a healthy work environment and consistent development of myself and the team.

Toronto, Canada Area

The Aviva Global Graduate Leadership Program is a two year long leadership training program with two 12 month rotations across two countries and two business units/ job functions.

Oakville, Ontario, Canada

Second rotation in the Global Graduate Leadership Program. Initiated and led a large-scale project to switch after hours call center service providers for five separate lines of business within the claims department and developed new data ingestion and visualization functionality, business processes, and governance, all under an extremely ambitious timeframe and with minimal resources.Initiated and led an in depth transfer of independent adjusting services for two lines of business that covered all aspects of the adjusting process.Developed a new process for managing projects, storing project files, and keeping stakeholders engaged throughout the project lifecycle for the Auto Claims department.

Toronto, Canada Area

First rotation in the Aviva Global Graduate Leadership Program. Work with the Global Corporate and Specialty senior leadership to establish priorities, define timelines and key success factors.Respond to change requirements as the project evolves. Monitor progress and results of the change, adapting delivery as required. Contribute to stakeholder engagement and communication across the Global Corporate and Specialty organization.

Toronto, Canada Area

Broker Meeting preparation: preparing reports and prospect lists Marketing Materials: developing a local library of both electronic and printed marketing materials for underwriter and sales access Pipeline Research: internet research to update profile on prospect accounts Updating silver/key account profiles based on internet and system data Mining renewal lists for potential cross sell opportunities (based on documented underwriter appetites) CorSales updates project: updating contacts across all brokerages, ensuring deals are attached to policies and adding underwriter discussion notes and activities.

Toronto, Ontario, Canada

Jr Project Manager working in the John Hancock US Retirement Plan Services division. Assist Project Managers with planning, tracking, and delivering large scale IT projects throughout the organization. Create detailed documentation for each project managers individual project to assist team members with knowledge transfer and training. Work with large, multidisciplinary teams to deliver project requirements and guide the project to completion. Document key action items and critical information during meetings and project standups. Communicate with product owners & subject matter experts to collaboratively solve problems and keep the project on time & within budget.

Waterloo, Ontario

Quickly and effectively gained a working knowledge ofmultiple programming languages (SQL, Python, SAS) toleverage them and produce immediate results to thebusiness. Produced multiple KPI reports and assisted in their deliveryto key executives. Automated tasks and reports for multiple teams throughoutthe business using a variety of programs and applications(SAS, SQL, VBA, Python, etc).

Kitchener, Canada Area

Reduced the business reliance on outsourcing and increased the speed & efficiency of our processes through spreadsheet & reporting automation using VBA.Increased efficiency and decreased turnaround time for executive and sales reports from double-digit hours per week to under 3 hours per week.Efficiently combined and cleaned datasets with VBA macros to present new opportunities to management and executives.Created and presented daily, weekly, and monthly summaries of KPI's to executive management to keep them informed on the health of the business.

Waterloo, Ontario

Support the on boarding of new advertising customers & ad campaigns.Ensure accurate and efficient realization of revenue from new ad campaigns.Assist in maximizing revenue optimization and yield of the ad serving platform.Conduct market research and produce research reports to outline current and future opportunities.Analyze server data to find inefficiencies, opportunities, and errors in the system in order to correctissues, cut down on costs and maximize the platforms revenue output.Create dashboards to outline market trends quickly and efficiently, reporting errors & opportunities.Developed dashboards to analyze and report out on data that was not previously available.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Environmental Studies, Environment And Business Honours Co-Op

Completed my Bachelors of Environmental Studies in the Environment & Business Honours Co-op program which includes five Co-op semesters.