Christian Bergin Email & Phone Number

St. Augustine, Fl, Us

St. Augustine, Fl

• Managed all social media; crafting the calendar, campaigns, brand identity, and voice to increase following of 850k by about 2k per month • Analyzed post data, and refined content and post timing to boost engagement by about 17% per month, utilizing Buffer for scheduling• Produced attention-grabbing video clips and advertisements with Adobe Premiere to boost engagement and gain Facebook monetization • Managed the video hosting database, JW Player, and posted clips and articles to WordPress to update website and app, utilizing SEO• Developed social media and customer data database, running regressions in SPSS to improve segmentation, targeted content, and ads• Created marketing reports using a data-driven approach to inform superiors of current statistics, and provided strategic recommendations • Revamped daily newsletter based on analyzing data of 200k readers, utilizing MailChimp and increasing open-rate by about 4% per week• Implemented an internal customer-based show branding system to encourage content that resonated with the show’s target audience• Fostered relationships with prominent influencers, politicians, and business people to encourage their engagement with the network

Plano, Tx

• Created project plans and managed completion of assessments of 16 processes and 72 teams in dynamic organizational circumstances• Utilized leadership skills, problem resolution, influence, and other project management techniques to engage and motivate key performers • Managed Excel databases tracking project progress, business processes, and financial information related to the sales department• Organized and led meetings with VPs to assess the criticality of the processes, and ultimately presented results to the department head• Applied a customer-focused mindset to tailor touchpoints and deliverables to the internal customer to ensure their needs were met• Observed daily team huddles and identified areas of opportunity, then coached leaders on management techniques and goal setting

San Miguel, Mexico

• Communicated the premium services to customers and highlighted benefits over the competition, generating roughly $2.5K in sales• Maintained and coordinated B2B Relationships with other dive shops, and with hotels and hostels to provide customer leads• Evaluated the current state of the small business and created a marketing plan with recommended changes, strategies, and tangible goals • Identified and implemented improvements to the store, social media, and online presence (SEO, SEM) that increased inquiries by 25%• Analyzed data from social media and advertising campaigns, using SPSS and Tableau, to present clear, concise statistical findings to owner• Developed skills to effectively convey services to those speaking different languages, making sales possible across language barriers• Utilized problem solving to prevent customer service issues from occurring and effectively managed customer service situations

Austin, Texas

• Developed tailored marketing strategies to promote the brand utilizing social media, public displays, and sample merchandise• Generated over $2K in sales, becoming a top seller, through digital and direct marketing, and promotional strategies • Applied knowledge of merchandise to answer questions on goods provided for sale and advise customers, ultimately leading to a sale

Dallas, Texas

• Studied and managed Excel prospect database, and made about 100 cold calls to establish new B2B relationships for $1.05M fundraiser• Created a marketing campaign resulting in $20K of donations, and initiated an Amazon Smile campaign that brings in roughly $1K per year• Designed and implemented marketing campaigns and communications on social media, email, and direct mail to increase brand awareness and raise funds• Provided recommendations based on research regarding e-marketing techniques to increase visits to website and social media outlets• Utilized Adobe Photoshop and Illustrator to create event flyers, invitations, and graphics for events and campaigns to grow donor base • Researched and assisted in creating a marketing campaign communications plan to increase The Family Place branding in the area

Dallas, Texas

• Implemented a plan to improve upon skills by motivating students in a constructively critical way tailored to the specific student’s needs• Established rules and standards within a group of five to fifteen students to create an efficient and effective instructional environment • Communicated student progress with manager, other instructors, and parents to determine student’s future in the program• Encouraged students to persevere and overcome challenges in order to succeed through discipline, perseverance, and accountability

Coppell, Texas

•Assessed and attended to individual educational needs of students to create a personalized study plan to•Encouraged students to persevere and overcome challenges in order to succeed in their challenging coursework through problem solving and persistence•Instilled confidence, time management skills, responsibility, accountability, and discipline within the students to promote personal growth