● Maintaining credit card and debit card data integrity to accurately identify brands● Standardizing the data cleansing process by reviewing tagging requests and documenting proper matching procedure

● Ordered Office Supplies; Interviewed, onboarded, and trained new hires; POS Cash Deposits; Completed Emerald Advance Loan Applications; Reached out to client escalations

● Prospected hundreds of leads through a multi-channel approach, including calling, mass emailing, and fitness consultations resulting in 8 active clients and 10-12 fitness consultations a month within the first 4 months

● Held weekly office hours to re-teach and tutor JAVA for four to eight students a session● Proctored lab and exams -- and graded exams and homework using Code Anywhere, NetBeans, and GitHub for a class of 60 + students.● Recorded, filed and audited grade entries; developed relationships with enrolled students to support the teaching course.

● Managed daily facilities operations, including training up to eight new hires a year, communicating and assisting campus departments, managing lost and found database, and room reservations with R25 Live● Created, presented, and managed four EOY projects, resulting in improved work culture and operations. Three projects were voted best projects by faculty and coworkers.● Piloted and integrated new technologies such as iPad, Course Site, and finger-print clock-in● Managed keys for… Show more ● Managed daily facilities operations, including training up to eight new hires a year, communicating and assisting campus departments, managing lost and found database, and room reservations with R25 Live● Created, presented, and managed four EOY projects, resulting in improved work culture and operations. Three projects were voted best projects by faculty and coworkers.● Piloted and integrated new technologies such as iPad, Course Site, and finger-print clock-in● Managed keys for two buildings in campus; Unlocked and locked entire building in morning/night● Updated training documents for new hires, kept track of building equipment, and updated daily events after setting them up Show less

● Solicited new business to leads, generated insurance quotes, updated eAgent CRM, organized office supplies and handled troubleshooting.● Used gateway and partnered with customer support to serve customers and promoted other products and services.

● Conveyed solutions to improve volunteer retention by interviewing volunteers, analyzing social media post engagement, and by comparing other standard practices within the nonprofit sector.