An outstanding, dynamic, experienced Continuous Business Improvement / Performance Excellence leader with considerable corporate experience working with leading companies, including VM O2 and Motorola. Significant people management experience leading high-performing teams of Change Champions successfully delivering key stakeholders, customers, partners and business needs. Delivered business improvement strategies across key market segments, resulting in improving quality, capability, cost and strategic progress utilising data-driven decisions.Able to define, deliver, lead and report on a dashboard portfolio of customer focused multi-site Best Practice Improvement Intervention Programmes. Collaboratively engaging with all stakeholders: executives, senior leaders and teams to assess the feasibility of the opportunities and gain the support required. A Lean-Agile Six Sigma Black Belt, with proven collaborative transformational hypothesis assessments in defining the challenges and prospects to realise cost effective key benefits and address performance issues to ensure effective prioritised decision-making. Utilising risk management and governance to assess, mitigate or eliminate risks; constantly both challenging the norm and an advocate of seeking improvement.With strategic and tactical vision, design and leadership abilities in standardising and rationalising a roadmap of end-to-end services and systems redesign, by leading and supporting joint business and partner initiatives with clear roles and responsibilities. Realising proven organisational, automation, regulatory and processes changes meet the provision of service requirements; assuring adherence via CAB governance to deliver and track quantifiable results, aligned to business strategies and deadlines. A natural communicator and influential collaborative ambassador at all levels, with problem solving, mentoring, coaching and people skills enabling a learning culture, giving guidance for all. Improving the quality, capabilities, costs and the strategic progress of any organisation, driving data-driven decisions. I enjoy making a substantial difference in transforming the mindset and gaining the trust of any area of my involvement. Gathering insights and evaluating the maturity of the performance against the agreed success criteria. By embedding high-performing successful empowered multidisciplinary teams, ensuring they address key stakeholders, customers, partners and business needs.Former Motorola University Master Trainer for Lean Six Sigma Courses, Global Business Development Leader.