• Help residents with any requests • Communicate messages and needs to residents’ family members• Answer and direct phone calls • Assist the Human Resources department with scheduling interviews• Complete various tasks assigned by the Executive Director or business office• Uphold facility standards by following COVID-19 precautions enforced by the facility

• Operated the POS cash register• Maintained thorough knowledge of the products offered in store• Answered and placed phone orders

• Completed various clerical duties such as answering phones, mailing invoices/statements, sending mail• Conducted new employee orientation• Trained employees with new employee material