Christian Smith

Christian Smith Email and Phone Number

20+ Years | Payments Strategy | Operations Management | Account Planning | Merchant Acquiring | Technology Partnerships | Relationship Management | Inclusion & Diversity | Motivated People Leader @ Visa
Christian Smith's Location
Atlanta, Georgia, United States, United States
About Christian Smith

Christian's leadership in the Financial Technology industry spans 20+ years. Christian began her career at Fifth Third Bank Securities in 2000, overlooking the heart of Cincinnati, OH – Fountain Square. The stock market downturn of 2002 landed Christian in merchant acquiring, where she developed a passion for payments. While navigating, Vantiv’s spin off from Fifth Third Bank in 2009, Christian successfully developed a Relationship Management Associate Team, improving tactical support for merchants, empowering account managers and increasing revenue. In 2012, Christian found her niche in Enterprise Relationship Management, focused on strategy and sales for Worldpay's top 100 merchants. In 2021, Christian joined Visa as Senior Director of Technology Partner Success, leveraging her payments advocacy for small, mid-market and large-enterprise businesses to enable Technology Partners, so they are more effective participants in the complex payment's ecosystem. She leads a team that works closely with legacy Technology Partners that have powered transactions for traditional payments participants for decades. As well as new, disruptive Technology Partners that are accelerating the pace of business, while crumbling hierarchies and processes of the past, creating win-win opportunities for everyone, everywhere. In honor of the opportunities and experiences afforded to her throughout her career, Christian gives back. Currently, she is co-founder of Visa’s Black Employee Group ViBE (Atlanta chapter). ViBE’s mission is to attract, retain and develop Black talent by creating a platform that models and cultivates Black excellence and ally ship. Last but not least, she's a Leadership Coach for Visa x Braven X Spelman College, teaching college students how to accelerate their careers upon graduation.

Christian Smith's Current Company Details
Visa

Visa

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20+ Years | Payments Strategy | Operations Management | Account Planning | Merchant Acquiring | Technology Partnerships | Relationship Management | Inclusion & Diversity | Motivated People Leader
Christian Smith Work Experience Details
  • Visa
    Senior Director Technology Partner Success
    Visa Sep 2021 - Present
    Foster City, California, Us
    Technology Partnership Success lead for North America. Laser focused on innovating technology and services that enable the flow of money and data between merchants, acquirers and processors, and people around the world. Aligning the power of Visa with Technology Partners (large and small) to expand core payments, unlock new payment flows, and grow value-added services for ISV’s, ‘paytech’ companies, and systems integrators.
  • Worldpay
    Enterprise Relationship Management Leader
    Worldpay Jun 2019 - Aug 2021
    Cincinnati, Ohio, Us
    Privileged to have led one of the best Enterprise Sales Executive and Service Manager teams in the payments industry. A team committed to making it easier for merchants to navigate the rapid changing world of payments. We solution engineered cost savings, growth opportunities and overcame technical challenges for the largest, most influential merchants in the world.
  • Worldpay
    Enterprise Relationship Manager
    Worldpay Apr 2015 - Jun 2019
    Cincinnati, Ohio, Us
    Intuitively prospected and discovered new opportunities by understanding what drives value for clients. Proven Account Planning skills that quickly assess current conditions, prioritizes critical activities and are action oriented. Strong Executive Presence in difficult situations. Ability to develop high performing teams with self leadership, constructive conflict management and genuine connection.
  • Worldpay
    National Relationship Manager
    Worldpay Nov 2007 - Apr 2015
    Cincinnati, Ohio, Us
    Directed large, complex, highly visible, strategic and tactically important accounts - across multiple industries (e-Commerce, Retail, Restaurant, Franchise). Merchant processing experience inclusive of selling and supporting Security Services (EMV, Encryption & Tokenization), POS solutions, network compliance - PCI DSS, Analytics and Closed Loop Gift Card.)
  • Worldpay
    Commercial Account Manager
    Worldpay Oct 2003 - Nov 2007
    Cincinnati, Ohio, Us
    Defined processes and implemented new hire training; evolving Account Management team from 2 to 12-14 associates. Collaborated with Relationship & Sales Managers to retain & maximize profitability of commercial and mid-market accounts. Lead Account Manager for identifying and resolving escalated issues across 16 affiliates, while providing visibility to Senior Management.
  • Fifth Third Bank
    Shareholder Services Administrator
    Fifth Third Bank Oct 2000 - Oct 2003
    Cincinnati, Ohio, Us
    Investment support for multiple Stock Purchase Plans, Dividend Reinvestment and Municipal/Bearer Bond holding accounts. Assisted stock brokers with security transactions via web, phone, and face-to-face according to SEC Regulations. Reorganized customer documentation and correspondence process, improving turnaround time from 5 to 2 days. Implemented e-commerce customer support.

Christian Smith Education Details

  • Xavier University
    Xavier University
    Bla

Frequently Asked Questions about Christian Smith

What company does Christian Smith work for?

Christian Smith works for Visa

What is Christian Smith's role at the current company?

Christian Smith's current role is 20+ Years | Payments Strategy | Operations Management | Account Planning | Merchant Acquiring | Technology Partnerships | Relationship Management | Inclusion & Diversity | Motivated People Leader.

What schools did Christian Smith attend?

Christian Smith attended Xavier University.

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