Christian Francis Jones Email and Phone Number
12+ years in technical support7+ working as a System AdministratorAs a IT Support Professional, I demonstrate my superior program monitoring and execution skills when I:→ Provide guidance, coaching, and fast-paced troubleshooting support to a team of entry-level technicians.The passion for information technology emanates from my experiences to observe the value that it brings to companies, thus pushing me to realize that each and every task is able to influence the long-term success of the company. Serving for customer-facing operations as well as back-office administration has taught me to execute tasks with a mindset that encompasses all parties involved.Furthermore, I place emphasis on attention to detail, integrity, analytical skills, flexibility, and consistency in all my projects. My organizational skills are accustomed to working in fast-paced environments. I have successfully demonstrated my ability to manage change for greater program efficiency and improved company performance. If you're in need of a professional with a longstanding background of quality assurance, process improvement, and extensive business management experience, then we should definitely connect!You can reach me on here or via e-mail at ChristianFrancisJones@gmail.com Expertise: Technical Support | Continuous Improvement | System Administration | Process Improvement | Change Management | Project Management | Customer Service | Time Management | Interpersonal Skills |
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Operations Manager And System Administrator IiTechtasticSammamish, Wa, Us
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Operations Manager / System Administrator IiTechtastic May 2014 - Present● Manage relationship with vendors including Dell, Pax8, and Patterson ● Trained and provided oversight for a team of entry-level technicians ● Expand institutional knowledge by documenting procedures, checklists, and updating client records ● Provide support to end users on a variety of issues; identify and resolve technical problems ● Troubleshoot servers, workstations, networks, printers, and client-specific applications ● Design and manage networks for client sites of twenty to a hundred workstations ● Manage a variety of VPN implementations; run, drop, terminate, and test network cabling ● Responsible for estimates of cost and timelines as well as project management and oversight ● Construct network maps and documentation during client acquisition ● Manage the implementation, and maintenance of: ○ Active Directory ○ Microsoft Azure AD○ Microsoft Hyper-V Administrator ○ Windows Servers (2003-2019)○ Microsoft 365 and Office suite○ Sonicwall Firewall ○ Hospitality-specific wireless solutions ○ Exchange Online
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Mobility And Technology SupervisorStaples May 2007 - May 2014South Lake Tahoe● Worked collaboratively and cross-culturally with a diverse team to solve customers’ challenges● Repaired a variety of personal computers while maintaining ongoing, prompt communication● Managed staff and provided training in customer service, problem resolution, and sales● Trained technicians in diagnostics, repair, procedures and effective communication with clientsacross a wide range of computer literacy levels● Hardware Break/fix support including: RAM upgrades and hard drive installation● Managed the store during shifts, maintained cash office and reception of shipments and orders
Christian Francis Jones Education Details
Frequently Asked Questions about Christian Francis Jones
What company does Christian Francis Jones work for?
Christian Francis Jones works for Techtastic
What is Christian Francis Jones's role at the current company?
Christian Francis Jones's current role is Operations Manager and System Administrator II.
What schools did Christian Francis Jones attend?
Christian Francis Jones attended Embry-Riddle Aeronautical University.
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