Business Solutions Manager
CurrentCollaborated with cross-functional team members to conduct a comprehensive gap and cost analysis of an in-house measurement system against the industry gold standard. Presented findings that recommended significant system enhancements.Devised and established a metrics program for engineering services to collect and report metrics at various levels, resulting in improved visibility into team performance.Spearheaded the creation of user groups to empower users in managing the direction of the measurement system. This effort led to substantial improvements in the efficiency of volume and balance analytical teams.