Global account lead at Google.Lead development of objectives, strategies, and tactics for global, high-touch customer and partner engagement programs.Oversee development, deployment, and administration of global operations and infrastructure platform for implementation, management, and measurement of high-touch programs.Lead global strategy, execution, and delivery of high touch programs including live and online events, channel partner incentive programs, content and insights development, and partner education and training.

Global account lead at Google, Inc.Establish and manage marketing support team for global SMB Marketing team, including systems and processes for receiving and addressing project requests from globally dispersed marketing teams.Provide 1-to-1 consultative services on creative assets, marketing, and strategy.Build and deliver scalable, 1-to-many educational and training platform for SMB marketers.

Expanded Magento Industry Partner Program and created partner program for newly established X.commerce platform, including marketing and discovery programs, success metrics, and reporting capabilities.Established processes for recruiting and servicing partners in the partner program.Defined and built self-service partner on-boarding and business management processes.Established technology infrastructure to support global partner program, including web-based partner portal, marketing and sales automation flows, and internal CRM systems.Created, managed, and grew X.commerce Merchant Council and led merchant-engagement program strategy.

Brought new merchants onto the commerce platform and delivered programs to help ensure merchant success.Created strategies and managed operations for sales and professional services.Established strategic direction and ensured participation of certified network of third party designers and web developers.

Introduced innovation best practices to established 401(k) asset manager.Established infrastructure for company-wide generation, evaluation, and development of ideas.