Christian Hébert Email & Phone Number

Montreal, Quebec, Canada

Led Scrum team of 7+ developers building and delivering SaaS product features using the Scrum methodology in a CI/CD practice - Partnered with stakeholders to clearly identify product vision, product strategy and product roadmap - Developed and maintain release plan to insure alignment with product roadmap and communicate direction to stakeholders and development team - Managed product backlog by prioritizing product backlog items to reflect product roadmap - Captured user needs and translated them in clear epics and user stories - Refined user stories and acceptance criterias with development team to insure common understanding of expected behavior - Organized and led Scrum events (Daily Scrums, Sprint Planning, Sprint Review, Sprint Retrospective, Backlog Refinement), and mentored team to improve adherence to Scrum framework

St-Laurent, Quebec

Led Scrum team developing a screen-based simulation platform designed for training healthcare personnel. - Captured product functionality into clear and concise user stories in product backlog to insure desired behaviour is understood by team - Managed product backlog to reflect stakeholder’s priorities - Defined Sprint goals and scoped Sprint backlogs with team - Tracked Sprint progressions and helped team align to meet sprint goals - Coached team to improve adherence to Scrum framework - Organised and led Scrum events (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective)

St-Laurent, Quebec

Led the UX design of a screen-based simulation platform designed for training healthcare personnel. - Defined game play, user flows and detailed interactions - Created interactive prototype - Prepared and conducted usability tests to validate game play, interactions and scoring system of application - Produced user flows, wireframes, and mockups to capture navigation, interactions and behaviour - Assisted product owner by writing user stories and manage product backlog - Worked with product owner to identify training scenarios and define scoring system - Created user story mapping to help define release plan and roadmap

St-Laurent, Québec

As a senior member of the UX team, I have designed the UX of numerous features of many Aruba network management products, including alarm management, network topology, device configuration, IoT, traffic analysis, intrusion prevention and detection, firewall management. - Worked with product managers to identify features, requirements and use cases - Elaborated information architecture and wireflows - Produced wireframes, mockups and interactive prototypes - Wrote detailed UI specifications capturing navigation, page layouts and behaviour to clearly communicate expected behaviour to developers and testers

Dorval, Québec

As a contractor for Bell Mobility’s Operations Support Systems (OSS) organisation, I worked on projects aimed at maintaining and evolving Bell Mobility's OSS infrastructure. - Wrote Business Requirements Document capturing the functional requirements for the selection and deployment of a multi-vendor management system - Worked with internal customer to capture the business processes and functional requirements for the deployment of a new E911 system - Wrote a Business Requirements Document capturing the context of use and business requirements for the enhancement of an inventory management system

St-Laurent, Québec

Responsible for SR Telecom’s Network Management products - Defined positioning and strategy to ensure Network Management products seamlessly integrate into service provider’s existing ecosystem - Gathered and prioritised product features and enhancements - Developed features description to help estimate development costs - Designed UX and produced UI functional specifications capturing expected behaviour of new features and enhancements - Steered product direction by acting as a key member of the Change Control Board (CCB)

Montréal, Québec

Worked as part of the Information and Communications Technologies (ICT) practice. - Developed a Request for Proposal (RFP) for a major service provider for the acquisition of an alarm correlation and root-cause analysis system for their multi-layered multi-technology network - Performed assessment of a service provider’s organisation, business processes and tools deployed to manage their operations using TM Forums’ Business Process Framework (eTOM)

Mont-Royal, Québec

Worked as a consultant on the feasibility study for the development of a multi-service OSS platform aimed at performing end-to-end management of services deployment in next-generation networks. - Worked with product management to define product’s scope and feature set - Identified high level use-cases and defined high level architectural components - Wrote System Requirement Specifications capturing functional requirements of various sub-systems - Produced cost-estimates capturing effort to design, build and test sub-systems - Helped provide build or buy decision to stakeholders - Identified and defined interfaces between the various Network Management systems under platform

Dorval, Quebec

Dorval, Québec

St-Laurent, Québec

Oceanport, New Jersey

St-Laurent, Québec

Mont-Royal, Québec