Christian Heide Email & Phone Number

Boston, Ma, Us

Wells, Maine, United States

• Responsible for overseeing all bookkeeping and accounting processes for small holding company with real estate, construction, aggregate, and investment holdings (multi company environment).• Oversee all A/P, A/R, and general ledger entries including intercompany transactions.• Prepare financial statements for review by president and senior management.• Perform monthly reconciliations and month end close.• Oversee payroll entries, 401k entries and record keeping, and workers… Show more • Responsible for overseeing all bookkeeping and accounting processes for small holding company with real estate, construction, aggregate, and investment holdings (multi company environment).• Oversee all A/P, A/R, and general ledger entries including intercompany transactions.• Prepare financial statements for review by president and senior management.• Perform monthly reconciliations and month end close.• Oversee payroll entries, 401k entries and record keeping, and workers comp entries and payments.• Responsible for invoicing and tracking of million dollar plus excavation/construction projects. Helped to get projects back on track to resume collection on completed work in the six figure range.• Assist in cost/profit analysis of new projects with president. Implemented improved cost tracking for projects with inter-company teams.• Managed inventory of aggregates and implemented improved monthly tracking system for inventory counts.• Implemented new class system to better track profitability of profit centers within companies.• Implemented new payment processing system to reduce costs, increase productivity, and increase customer payments.• Calculate, enter, and remit monthly sales tax for applicable companies. Implemented improved process for 1099 records and creation. Complete and remit quarterly fuel tax returns. Prepare books and answer any questions for tax accountant.• Promoted from staff accountant to controller after six months. Show less

Wells, Maine, United States

East Providence, Rhode Island, United States & Portland, Me, United States

All In Bookkeeping Service can help maximize your business’s profits and save you time to grow your business!Small business owners save an average of 60 hours per year by streamlining their bookkeeping with the right bookkeeper.We can help with :• QuickBooks Setup• QuickBooks Catchup - for businesses that have not kept any books we can go back and update.• QuickBooks Cleanup - for businesses with existing books that need cleanup.• QuickBooks… Show more All In Bookkeeping Service can help maximize your business’s profits and save you time to grow your business!Small business owners save an average of 60 hours per year by streamlining their bookkeeping with the right bookkeeper.We can help with :• QuickBooks Setup• QuickBooks Catchup - for businesses that have not kept any books we can go back and update.• QuickBooks Cleanup - for businesses with existing books that need cleanup.• QuickBooks Support - via phone or remote online sessions.• QuickBooks Training• Monthly and Quarterly Bookkeeping Services• QuickBooks Payroll• 1099 filing• Inventory Services• Financial statement generation and analysis• Tax Planning for Individuals and Businesses• Tax Preparation and Filing for Individuals and Businesses (1040, 1041, 1065 K-1, 990, 1120S, 1120, etc...)Organized books can help a small business increase profits by an average of $5000 per year.Website : www.allinbookkeepingservice.comQuickBooks ProAdvisor Profile : https://proadvisor.intuit.com/app/accountant/search?searchId=allinbookkeeping Show less

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Ma

Increased responsibility as senior for key customers. Lead implementation engineer on enterprise customer solutions. These include 25+ location, 2000 + users, yearly billing 300k + customers.

Boston, Massachusetts

• Implemented new customers with CloudCall software. SaaS environment. Successfully implements unified communications software with customer’s CRMs. CloudCall integrates customer’s phone, mobile, and texting communications with their CRMs.• Led key implementations for enterprise customers; including multi-site customers and 100 + user customers.• Experience configuring software integration with multiple CRMs. Mainly Bullhorn and Salesforce, but also have working knowledge of other… Show more • Implemented new customers with CloudCall software. SaaS environment. Successfully implements unified communications software with customer’s CRMs. CloudCall integrates customer’s phone, mobile, and texting communications with their CRMs.• Led key implementations for enterprise customers; including multi-site customers and 100 + user customers.• Experience configuring software integration with multiple CRMs. Mainly Bullhorn and Salesforce, but also have working knowledge of other CRMs such as Microsoft Dynamics, Talent Rover, and FiveCRM.• Awarded “Newcomer Award” for outstanding work during first year of employment.• Created and implemented multiple customer project plans successfully; initial discovery call to analyze customer’s needs, communicated with customers during project with updates, arranged software installs and training, follow up after going live to ensure customer’s needs are met and address any concerns. • Experience with configuring customer’s telephony hardware associated with their communication systems.• Trained on best practices and workflows to improve customer efficiency and record quality in their CRM through CloudCall software integration.• Developed working relationship with many key telecom and CRM vendors.• Recognized as outstanding employee to entire company after mid-sized customer implementation of CloudCall software. Show less

Quincy, Ma

• Managed between 75-100 B2B, including many Fortune 500 and 100, customer projects for Advanced Data Systems at any given time. Manages entire order process/project including quoting, ordering, analyzing customer needs, making recommendations, escalations, coordinating turn up/conference calls, activation, and billing. • Trained, coached, and assisted with supervision of junior teammates.• Maintained strong relationships with key accounts to ensure continued and repeat business.… Show more • Managed between 75-100 B2B, including many Fortune 500 and 100, customer projects for Advanced Data Systems at any given time. Manages entire order process/project including quoting, ordering, analyzing customer needs, making recommendations, escalations, coordinating turn up/conference calls, activation, and billing. • Trained, coached, and assisted with supervision of junior teammates.• Maintained strong relationships with key accounts to ensure continued and repeat business. • Troubleshooting experience with issues at time of circuit turn-up/equipment installation to provide resolution for customers and ensure high customer satisfaction.• Ability to configure and troubleshoot issues with Cisco and Adtran routing equipment.• Maintained strong working relationships with Carriers & ILECs, at all levels, including escalations. • Coordinated with multiple internal departments on Advanced Data projects and maintains strong working relationships. • Go to associate on team for escalations/high-priority accounts, questions, and new processes. • Lead on multiple major VIP client projects. Large projects include one for a major telecom client with over 125 sites and another for a major retail client with over 700 sites.• Regularly in top 3 on team for productivity including 4 “roaming” awards and 3 “premier” awards for outstanding work. • Employee of the week August 2018.• Maintains 100% accuracy every quarter for orders with review team – strong attention to detail and thoroughness. Show less

Rio Rancho, Nm

• Assisted high-value/escalated accounts of Sprint Corp. with complex issues that other departments could not resolve.• Retained thousands of customers yearly by creating outside of the box solutions not found in other departments.• Mastered over the phone selling, retention, and customer service skills in a one call environment. • Analyzed complex customer issues quickly and effectively and made recommendations.• Resolved complex billing issues. Settled past due accounts and… Show more • Assisted high-value/escalated accounts of Sprint Corp. with complex issues that other departments could not resolve.• Retained thousands of customers yearly by creating outside of the box solutions not found in other departments.• Mastered over the phone selling, retention, and customer service skills in a one call environment. • Analyzed complex customer issues quickly and effectively and made recommendations.• Resolved complex billing issues. Settled past due accounts and worked with credit related matters to resolve complex customer issues.• Assisted with supervision of 18 other employees with questions/problems, escalations, and complex resolutions. Show less

Master Of Science - Ms, Accounting

Bachelor Of Arts - Ba, Economics

Activities and Societies: Texas Exes