360-hour Human Resource Management InternshipPerformed vetting, on-boarding, and cold calls to potential independent contractorsScheduled and coached workers over the phone to maximize performance and individual successParticipated in the hiring process and training of replacement Intern

Initial role of contract sales administrator/job estimator grew in scope to include playing a key role in the implementation of a company-wide business enterprise software system to be utilized across all departments.Facilitated company-wide new Business Enterprise System responsible for processing all change requests and compiling details for new system effectively acting as department liaison fully immersed and knowledgeable on each stage of the software implementation project… Show more Initial role of contract sales administrator/job estimator grew in scope to include playing a key role in the implementation of a company-wide business enterprise software system to be utilized across all departments.Facilitated company-wide new Business Enterprise System responsible for processing all change requests and compiling details for new system effectively acting as department liaison fully immersed and knowledgeable on each stage of the software implementation project roll-out. Also acted as primary contact to third party software designers. Created and utilized training material for sales and other office staff related to the new BES, Microsoft Office tips and tricks, dispatch role, and estimating. Training occurred over the phone, in one-on-one meet ups, and during both live and recorded presentations. Helped create and develop training for portable electronic solutions for technicians via iPad/FileMaker App.Developed Project Estimator position to include bidding of tender construction projects. Trained new Estimators to be comfortable and successful with the role.Acted as contract sales administrator including the acquisition of vendor quotations and worked on pricing and resource allocation to ensure a successful and profitable project bid. Provided costing sheets including reporting Gross Profit and Commissions for Sales team.Created user-templates, training tools to empower Estimating Department team members.Covered and assisted in developing the role of Service Dispatch Coordinator over 3-month period during company hiring process. Show less

Acted as team lead, worked to ensure optimal performance and welfare of staff.Managed day-to-day tasks, orders, cash management and staffing issues including Health and safety concerns, scheduling, incentive programs and the re-tooling of the cash management and daily cash balancing assessment.