Christian Marcel Email & Phone Number

Montpellier, Occitanie, France

Logiciel SaaS•Accompagner les clients dans la mise en place de Zerosix en les aidant a créer leur programme de fidélisation adapté à leurs besoins.•Procéder au paramétrage et aux tests afin de s'assurer du bon fonctionnement avec les logiciels partenaires.•Veiller à la pertinence du contenu de formation en fonction de l'évolution du programme. •Personnaliser et programmer le parcours de formation du client. •Suivre et analyser l'utilisation de Zerosix par les clients, afin de fournir des informations et des conseils pour atteindre les objectifs à long terme avec l'outil Zérosix.•Création des campagnes sms pour l'animation de chaque communauté de nos clients.

Montpellier, Occitanie, France

Spécialisé dans les métiers de la gestion/ comptabilité/ finance

Boston, Massachusetts, États-Unis

Case Management• Analyse patients' data regarding patients' compliance and adherence and follow up with the team's goals in terms of performances• Work closely with patient/family to gain access to therapy • Collaborate with reimbursement vendor to obtain reimbursement information • Counsel patients and healthcare professionals regarding reimbursement, interpret their specific needs and provide friendly, professional and well-informed answers to their questions• Act as the liaison and develop relationships with CF Care Centers • Provide ongoing and persistent compliance support

Boston, Massachusetts, États-Unis

Program Coordination and Case Management – English and French liaison for domestic and international clientsHandling over 200 cases for clients from 18 countries.- Communication liaison and main contact for the entirety of the program for all parties involved: Intended Parents, surrogates, egg donors, attorneys, IVF clinics, hospitals, social workers, insurance broker, travel agent, accounting- Assessing and managing Intended Parents’, egg donors’ and surrogates’ expectations towards the program- Handling all logistic aspects of the program (travel arrangements, timing with IVF clinic and attorneys)- Resolving billing issues, fees payments to surrogates and egg donors and various reimbursements- Assisting and ensuring all parties achieve necessary tasks in a timely fashion according to specific timelines- 24/7 on-call emergency coordination- Providing emotional support to clients and surrogates during challenging events- Leading consultations with potential clients- Translating live meetings between attorneys and French clients

Greater Boston Area

A digital media company

Paris Et Périphérie

Million-Dollar Milestone Award. Average net margin generated: $50000/month- Developed new business opportunities via prospects while maintaining existing client relationships(av. Portfolio of 300 clients: SMEs and major accounts)- Performed trade negotiations, implementation and coordination of partnership activities- Represented the company at job fairs- Monitored and reported weekly all activities of the division- Created job descriptions and defined the outsourcing strategy with the client company (CEO/CFO/HR)- Implemented of the sourcing strategy- Assessed candidate skills and provided guidance with in-depth interviews and tests

Ville De Paris, Île-De-France, France

Spring Term, Multimedia Communication: “Introduction To Digital Story Telling”

Master’S Degree In Human Resources Management, Human Resources Management / Business Administration

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Highest Distinctions