Lead home healthcare agency, achieving top 5 area rank and national recognition for sales and operations leadership. Accountable for business development, profit and loss, budgets, projections, human capital, and company culture with 89% annual growth average since inception.o Defined ground floor organizational structure.o Attract and retain personnel in high turnover industry. Recognize performance while establishing standards of care. Retention rate attained 22% higher than industry average.o Established KPIs and 90-day staff objectives. Efficiency standards contribute to double digit growth every year with 5% gross margin increases for 2017.o Created dashboard for analyzing state-of-business. Achieved 95% schedule fill rate within 7 days and 90% fill within 14 days. Minimized open shifts to .5%, controlling overtime rate to 2%.o Advocated legislation effort to change 40-year healthcare policy which restricts patient access and choice to in-home continuum of care. Continue to meet with high level government officials to influence legislation. o Hired two vendors to provide third party client satisfaction data to ensure customer centric care and compassion.SALES AND OPERATIONS LEADERSHIP * National Caregiver of the Year, 2016, 2017. * Branch Leadership Operations Excellence Award, 2016.* Provider of Choice Award, 2016, 2017 by Home Care Pulse based on client satisfaction surveys. * Pioneer Award, 2014. Created strategic partnership with Humana in effort to reduce hospital readmissions.* Million Dollar Inductee; Customer Service Excellence Award; Most Improved Sales Growth Award, 2013.* Top Customer Satisfaction Award; Social Networking, Web Award, 2012.* Only non-medical home care company to attain Joint Commission Accreditation in Kentucky, 2012.

Joined global healthcare solutions company to lead $4B Spinal and Biologics Business Unit. Directed 100+ Sales Managers and Consultants via direct and indirect distribution models of spine surgical devices, spine hardware, and biologics. o Controlled $6.5M budget, overseeing all aspects of business operations including hiring and development of sales managers and field sales representatives. Hired and developed 51 Spine Consultants.SALES AND OPERATIONS LEADERSHIP* Designed and led national roll-out of comprehensive sales training program for launch of X-Stop Interspinous Process Decompression® (IPD) across 350 reps plus internal and field based support teams over three-month period.* Increased revenue from $235M to $250M in 18 months, 2008 – 2009.* Grew Regional Case Volume (RCV) 43% in 16-month period, 2007 – 2008.

Promoted to DSM with to hire, train, and lead team of 10 Spine Consultants across four state area to generate Kyphon® Balloon Kyphoplasty utilization for spinal fracture repair. Established expectations and developed technical team selling skills through constructive feedback while working with reps. Medtronic acquired Kyphon in 2007.SALES LEADERSHIP* District Sales Manager of the Year, 2006.* Ranked #1 nationally in revenue growth and #3 in YTD case growth, 2006. * Exceeded quota every quarter (8 out of 8).

Recruited to join start-up medical device company, Kyphon, to drive Kyphoplasty sales throughout Kentucky, Indiana, and Ohio. One of first 20 reps hired to introduce cutting-edge spine technology to Orthopedic and Neurosurgeons throughout territory. Trained over 50 spine specialists, influencing protocol in the treatment of Vertebral Compression Fractures.o Set company record for highest quarterly sales volume, independently generating $1M+ within three-month period.SALES LEADERSHIP* President’s Club Award, 2004. #1 national rank in sales volume and #2 in percent to quota.* Inducted into Kyphon’s prestigious Olympus Club, 2004.* Awarded Summit Club honors, 2002, 2003.

Joined Louisville territory to promote Norvasc, Lipitor, Zithromax, and Viagra to primary care and cardiology physicians. Collaborated among team to educate clinicians and staff on cardiovascular disease, infectious disease, and men’s health. Conducted data analytics, developed strategic business plans, and built staff relations that drove market share and growth. SALES LEADERSHIP * Ranked #1 in District (out of 10) and #5 in Region (out of 80), 2001.* Circle of Excellence Winner and District Rep of the Year, 2000.

Represented medical supply products that consisted of long-term care and skilled facilities. Established relationships with EDs and Purchasing Managers with customer centric approach. Doubled sales volume and gross profit in first 18 months.SALES LEADERSHIP* #1 Account Manager nationally, 1998, 1999.* Sales Achievement Award, 1998.* Rookie of the Year, 1997.