Christian Perry Email & Phone Number

Atlanta, Ga, Us

Provided operational and process excellence consulting for internal business units and account teams. Applied DMAIC framework to process improvement and program management initiatives. Facilitated workshops, coached project managers and partnered with change management experts to drive outcomes.-Google Account Facilities Management Team: Streamlined work order intake process and developed new operating procedure for intake coordinators, resulting in compressed work order cycle times-Google Account Operations Team: Redesigned new hire onboarding process to reduce time to fill and improve hiring manager experience-Lease Administration Business Unit: Defined client goals, established project plans, and program managed two strategic initiatives (employee engagement and KPI overhaul) in execution of 2023 strategy

Led national operations team of 7 in execution of essential program functions. Developed and executed operational strategy for business units. Managed technology vendor to minimize business interruptions and reduce platform downtime. Directed program administration, process improvement and analytics for site selection, transaction and project management services.-Developed business plan for new operations group of ten to facilitate integration of legacy business units into single, comprehensive service offering-Established centralized service delivery model for paralegal services, AR/AP, site selection, data governance and technology support to support growing transaction services business-Managed vendor performance to successfully reduce average support ticket aging times and implement user enhancement projects

Greater Atlanta Area

Managed technology, reporting and administration for multiple real estate programs. Led team of 4 analysts and program managers in process improvement initiatives and analytic projects. Partnered with client functional leads to deliver on operational objectives.-Led complex, cross-functional technology implementation project resulting in streamlined project management and enhanced portfolio reporting-Consulted on business case development of new project management service offering-Developed new suite of project management reports that improved forecasting and cycle time management

Greater Atlanta Area

Designed and generated program reporting for project and transaction management of retail portfolio. Prepared, analyzed and presented data from multiple sources to program leadership. Managed project information database and technology platform. Trained project managers, vendors and client stakeholders in data integrity and governance practices.-Enhanced and delivered extensive suite of reports for signage rebranding program consisting of 2,000 projects-Assessed client reporting needs and created weekly executive dashboards to track capital expenditures and project cycle times-Evaluated project pipeline to determine delivery risk and recommended improvements in forecasting methodology

Jacksonville, Florida Area

Provided research and analysis support to real estate professionals across multiple asset types and business lines. Monitored and consulted on industry trends, new developments, and market activity. Delivered written market analyses through quarterly and ad hoc reports.-Researched and evaluated property sale and lease data to support development of broker value assessments-Aided in site selection decisions by utilizing GIS software to perform spatial analysis of alternative sites-Collaborated with design professionals to create offering memorandums and market overview presentations

Greater Atlanta Area

Duluth, Ga

Master Of Business Administration - Mba, Finance & Operations

Master Of Public Administration (Mpa), Urban Planning & Economic Development

Bachelor Of Business Administration (Bba), Economics & Regional Economic Development