Christian Rowley

Christian Rowley Email and Phone Number

Deputy Director of Operations @ The Royal Marsden - Private Care
Esher, GB
Christian Rowley's Location
Wandsworth, England, United Kingdom, United Kingdom
Christian Rowley's Contact Details

Christian Rowley work email

Christian Rowley personal email

About Christian Rowley

I am a Director level Operations and Programme Management Professional, with over nineteen years’ leadership experience, including five in technology procurement. As you might expect, I have strong network development and collaborative leadership, programme management and strategic development skills, as well as driving staff development and empowerment. In recognition of this depth of experience, In recognition of this depth of experience, I was appointed as Associate Director of Operations by The Royal Marsden in July 2023, and I have been on the UKONS board as since 2022.In terms of Operational Leadership, with University Hospitals Coventry and Warwickshire NHS Trust as Occupational Health Administration Officer (from 2005 to 2012), I coordinated the Trust’s response to Swine Flu in 2010, as well as leading its Influenza awareness and vaccination campaign: enhancing ward communication and interaction, significantly improving uptake figures, and ensuring CQUIN payment levels were met for the first time in the Trust's history. Since then, I have been a Member of the Command and Control Team at The Royal Marsden NHS Foundation Trust (2020 to 2021): ensuring seamless execution of changes in national guidance, overseeing compliance with revised standard operating procedures, and allocation of scare resources on an ongoing basis; and I was Risk and Governance Lead at the Royal Marsden School: achieving a Significant Assurance rating following its KPMG review.I also assumed leadership of ground communication strategies during a period of complex change resulting from a root and branch network refresh at University Hospitals Coventry and Warwickshire NHS Trust (as Business and Procurement Manager (ICT) from 2014 to 2018); and I created the Royal Marsden’s Test and Trace system: bringing together multiple stakeholders to develop an effective risk and contact creation algorithm.I have strong Transformation capabilities: supporting implementation of a new patient records system, optimising follow up procedures, and improving the overall patient experience, without further investment of resources; and I completed digitisation of conference centre processes and marketing systems, in addition to a virtual platform and update on sponsorship policiesI played an integral role in securing ISO9001 quality accreditation for ICT, and have increased and enhanced social media presence on multiple platforms.I have strong mentoring and coaching capabilities.To find out more, send me an InMail or contact me at christianrowley@hotmail.co.uk

Christian Rowley's Current Company Details
The Royal Marsden - Private Care

The Royal Marsden - Private Care

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Deputy Director of Operations
Esher, GB
Website:
royalmarsden.nhs.uk
Employees:
2893
Christian Rowley Work Experience Details
  • The Royal Marsden - Private Care
    Deputy Director Of Operations
    The Royal Marsden - Private Care
    Esher, Gb
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  • The Royal Marsden - Private Care
    Associate Director Of Operations
    The Royal Marsden - Private Care Jul 2023 - Present
    London, England, United Kingdom
    Leading operations at our Cavendish Square service. Delivering outpatient, Medical Day Unit, Diagnostics, Pharmacy and Supporting Services. Leading the Service Development function and team, creating opportunities to improve and grow the services and income for private care.Operational strategy development for private care, creating and delivering business cases. Collaborating with NHS colleagues to develop strategy which meets the needs of both businesses.
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  • Chemjet Tree Injectors
    Managing Director
    Chemjet Tree Injectors Jan 2023 - Present
    European and Middle Eastern distributor for Chemjet reusable tree injectors. An innovative product designed to inject into a tree using its natural transport system to distribute pesticides, fungicides and fertilisers to the areas where they are effective, without releasing any of these chemicals into the environment.
  • Uk Oncology Nursing Society
    Board Member
    Uk Oncology Nursing Society Jun 2022 - Present
    London, England, United Kingdom
    Co-opted board member providing financial, business management, commercial and strategic support. Alignment to Finance, Sponsorship, Partnerships and Copyright pathways.
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  • The Royal Marsden Nhs Foundation Trust
    Clinical Business Unit Manager
    The Royal Marsden Nhs Foundation Trust May 2022 - Jul 2023
    London, England, United Kingdom
    I lead Acute Inpatient Management - Admissions and Pre-Assessment Unit, CPET, Echo and Anaemia services.Clinical Assessment Unit, Centre for Urgent Care and our Urgent Care Patient HotlineCritical Care Unit, Outreach, Pain and Resus.Patient Flow, Clinical Site management and Discharge.
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  • The Royal Marsden Nhs Foundation Trust
    Transformation Programme Manager
    The Royal Marsden Nhs Foundation Trust Mar 2021 - May 2022
    South Kensington, England, United Kingdom
    Transformation within OutpatientsRestructuring of Patient Administration services prior to the implementation of a Digital Health Record. Evaluation of the current pathway and the appropriate resources required to undertake the workload. Built a modelling based upon activities and minutes per task with input from Finance and Information. Business case to secure funding for the new model and pathway. Implementation and Communication Plan.Human Resources Consultation Planning.Modelling, Lobbying, Governance (Risks, Assumptions, Programme log, Highlight Reports)PIFUNew pathways with engagement from clinical staff, providers and patientsCOVIDDe-Isolation interactive teams questionnaire using powerautomateLogging and Audit ProcessStandard Operating Procedure
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  • The Royal Marsden Nhs Foundation Trust
    Associate Director - Business
    The Royal Marsden Nhs Foundation Trust Dec 2018 - Jun 2021
    Chelsea, London
    Responsibility for day to day operations management of The Royal Marsden School, David Adams Library and Conference Centre. Providing liaison between various stakeholders including our academic partner and building bespoke quotations for clients to meet their educational needs. Member of the Royal Marsden School Board.Focusing on Stakeholder Management, Strategy, Finance, Governance, Marketing, Management and Human Resources.Programmes include: - Efficiency savings through introduction of technology to streamline processes- Introduction and consolidation of the quality management structure- Procurement of New Academic Partner- Restructure of Administrative services- Modernisation of infrastructure- COVID planning and recovery- Move to virtual delivery for School and Conference Centre- Achieving "Significant Assurance" in a KPMG service review in 2020
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Ict Business And Procurement Manager
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust May 2014 - Nov 2018
    Ict
    Leading on day to day procurement activity within ICT. Providing assessment of client requirements and innovative solutions to problems. Account management with group managers across the Trust to ensure problem identification and delivery of key targets.Account management with external providers, ensuring delivery of KPIs against agreed targets. Leading the development process within the department to liaise between multiple internal and external stakeholders. Providing communication to clients against allotted KPIs. Project implementation activity for the new patient observation system. On the ground lead for Network refresh, liaising between IT staff and Contractor to ensure migration without issues. Redesigning internal communication methods through engagement with staff and utilising researched models to facilitate this process.Identification and implementation of Cost Improvement Programme projects. Establishing quantitative and qualitative data post implementation to prove effectiveness and savings.Responsibility for the ICT Capital Programme, worth £10m+ per annum.Leading the implementation of a quality management system within the department, achieving ISO9001 accreditation.
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Business Development Manager
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Oct 2013 - May 2014
    Occupational Health
    Directly managing 4 segments of the Occupational Health setup, combining these elements to create a comprehensive service for private companies to purchase.Collation of material to support SEQOHS quality accreditation
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Head Of Service - Stop Smoking Services
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Mar 2012 - Oct 2013
    Coventry, United Kingdom
    Service and business development, staffing, invoicing, systems development, creation and modernisation of referral pathways, intergration with key local and national targets, marketing, liasing with all levels of staff to create identification and knowledge around the service. In 6 months the service has seen a profit, for the first time, in each. Increasing from £400 to £6,000 and a profit margin of over 100% during my time as manager. This success has been achieved through building relationships with key ward area staff to allow for better communication, a change in delivery strategy and a consistantly above average quit rate for the region. My first year saw a £110,000 increase in turnover, leading to a £50,000 profit.In late 2012 I put together the Trusts tender application to the Council successfully achieving a 76% and coming 2nd to the long term established community provider. In order to submit the tender I had to pull together agreement through Financial and Operational Directors and write a business case to secure additional resources.2013/14: The Stop Smoking Service was set an annual profit target of £50k, under revised PBR tariffs, a £35k profit level was achieved within 6 months and provided under resource pressure. This was achieved through maintaining a 62% quit rate at 4 weeks and meeting all KPI targets set by the council. During this year I negotiated a contract and put into place protocols to facilitate payment and prescriptions for Warwickshire patients, who fall outside of the Coventry contract.
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    'Making Every Contact Count' Implementation Lead
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Mar 2012 - Oct 2013
    Stop Smoking Service
    Alongside my role as Stop Smoking Service Manager I performed as Implementation Lead for Making Every Contact Count, this involved creation of the trust training plan, liasion between Strategy and Delivery groups and identification of clinical champions and trainers. In conjunction with a project co-ordinator a network of link workers across the Trust trained over 1,000 April to November 2013, hitting the Trust's annual target. This was achieved through strategic information sharing, allowing for the creation of pressure on senior staff to facilitate their staff undertaking the training sessions for their colleagues.
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Project Co-Ordinator - Coventry Health Improvement Programme
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Feb 2012 - May 2012
    Coventry, United Kingdom
    Worked in conjunction with Coventry Council to co-ordinate Psychological and Physiotherapy services to supplement the Coventry Health Improvement Programme. Looking specifically at the data requirements, monitoring and development systems to capture this. Then using the data to report upon the success of the project.
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Business Administration Officer - Occupational Health
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Jul 2005 - Feb 2012
    Coventry, United Kingdom
    My role adapted over time and allowed me to take control over management of certain projects, these include the annual staff Flu campaign, Swine Flu campaign, the trust wide screening program for Chicken Pox and Measles, the modernisation of systems and working processes within the department and in recent times the development of the external business side of the department.In winter 2011 I won a national NHS award for my flu campaign at UHCW and my skills in marketing, communication and organisation of the campaign.I was one of a handful of super users on our database system, allowing me to write excel reports directly from the sql database and create interlinked on screen systems that save time and increase accuracy.I have been lucky enough to be able to implement quite a large amount of the theory learned during my degree program during my time at University Hospital. I managed a team of 15-20 volunteers, in charge of administration training within the department and training to become a Health & Safety Risk assessor.When taking a leading role in customer service and tendering for new business opportunities I had a 100% record in winning tenders entered. During my time in Occupational Health I facilitated increasing revenue from £150k up to £500k per annum with no additional resources. Mainly through increasing efficiency within current practice and specialisation of staff to free up resources for external contracts.
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  • Nhs - University Hospitals Coventry And Warwickshire Nhs Trust
    Systems Development And Project Administration - Stop Smoking Services
    Nhs - University Hospitals Coventry And Warwickshire Nhs Trust Jun 2011 - Nov 2011
    Coventry, United Kingdom
    I took on the role with Stop Smoking Services after being recommended by my current manager to supplement my skills base and improve my experience levels, especially in terms of helping to build a service from scratch. This has presented with new challenges which I have enjoyed. The most difficult was trying to locate an office suitable for the service despite estates not being able to locate any space for the service. I have now found a couple of suitable locations, 1 of which would be a space share initially but both offer a good base for the service to setup. I was charged with finding suitable locations for clinics to run, of which I have now struck up a working relationship with Occupational Therapy in order to provide a joint service, mixed in with staff physio and patient rehabilitation to meet targets for both departments. I achieved this through using my networks within the Trust and performing a brief assessment of different departments’ usage of rooms without interfering with their work. The key to making the service a success hitting 4 and 12 week quit targets as these are the pay gateways at which the Trust receives funds. This also requires stringent monitoring systems which I have developed from the current Occupational Health database system to include the facilities of the diary system, to manage stop smoking advisors appointments and monitor the statistics of the service.I developed material to facilitate the paper based referral system for any pre-op patients for which it is not possible to refer through electronic pathways. I have also been involved in discussions with ICT and PAT services to adapt the current patient systems to include mandatory patient smoking questions and to have live return of data to stop smoking service staff.
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Christian Rowley Skills

Organizational Development Business Development Healthcare Change Management Project Planning Strategic Planning Customer Service Team Leadership Management Time Management Social Media Microsoft Office Teamwork Negotiation Performance Management Microsoft Excel New Business Development Strategy Stakeholder Management Leadership Event Management Powerpoint Data Analysis Business Strategy Operations Management Project Management Statistics Analysis Business Analysis Planning Process Improvement Problem Solving Access Word Administration Customer Relations Excel Budgeting Documentation Training Public Sector Prince2 Marketing Sales Healthcare Management

Christian Rowley Education Details

Frequently Asked Questions about Christian Rowley

What company does Christian Rowley work for?

Christian Rowley works for The Royal Marsden - Private Care

What is Christian Rowley's role at the current company?

Christian Rowley's current role is Deputy Director of Operations.

What is Christian Rowley's email address?

Christian Rowley's email address is ro****@****ail.com

What is Christian Rowley's direct phone number?

Christian Rowley's direct phone number is +4479735*****

What schools did Christian Rowley attend?

Christian Rowley attended Nhs Leadership Academy, Coventry University, The Open University, Ncsct, The Open University, Aston University, Heart Of England.

What are some of Christian Rowley's interests?

Christian Rowley has interest in Professional Networking, International Travel, Cooking, Economic Empowerment, Politics, Environment, Management Training, Work Efficiencies, Science And Technology, Organisational Development.

What skills is Christian Rowley known for?

Christian Rowley has skills like Organizational Development, Business Development, Healthcare, Change Management, Project Planning, Strategic Planning, Customer Service, Team Leadership, Management, Time Management, Social Media, Microsoft Office.

Who are Christian Rowley's colleagues?

Christian Rowley's colleagues are Reed Mullen, Aimee Hill, Alan Lau, Lauren Mills, Matthew James, Rosie Speed, Tahmineh Palizdar.

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