Christian Wickham, Mba, Cism, Maicd Email and Phone Number
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Strategist, Technologist, Pragmatist.Christian is a passionate and energetic professional with a wide range of skills, capabilities and broad experience in multiple domains. Renowned for the ability to see through complex business and technical issues and find systems of solutions that encompass multiple layers of problem-solving – taking a holistic view of business change, organisation evolution and technical implementation. Christian has over 30 years of experience in highly demanding environments, including government, defence, emergency services, rapidly growing private enterprise and tightly regulated utilities. Also with refined capabilities in document creation – from strategy, business case, solution architecture, design and report creation to proposals and guidance – and skills in presentation, workshop facilitation, team leadership and management. Christian’s skills as a CIO have developed from years of hands-on experience and over 20 years of management and leadership positions, accompanied by a hunger for lifelong learning and ongoing skills development. Skills in service and server consolidation, datacentre relocations, design and implementation of enterprise solutions and extensive utilisation of virtualisation technologies, cybersecurity, skills and experience of cutting edge technologies and directions including Cloud migration, Digital Transformation, Office 365, DevOps uplift and use of multiple Agile approaches. Experience and skills in developing technology strategies, business case development, project management, architecture and solution design, maturity assessment, presentation and document creation skills, and of course technical implementation and hands-on execution of technologies. Pragmatic approaches for transition that focuses on the customer and the end-user, where process change and adoption is the focus, ahead of technology roll-out. Always with an eye to cost-saving and enhancing business efficiency, Christian has frequently designed solutions that make the most of existing hardware, systems, licenses and capabilities. Whilst leading and managing IT departments, Christian will lead groups towards controlled, repeatable and compliant processes and manage the cultural and organisational change on the journey.
Australian Institute For Machine Learning (Aiml)
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Australian Institute For Machine Learning (Aiml)Adelaide, Sa, Au -
Board MemberDiabetes Sa Jul 2023 - PresentHilton, Sa, AuAs a Board Member at DSA, I provide governance and oversight, review and approval of strategy, and monitoring progress of strategic initiatives and the Association's performance. Also a member of the Building Development Committee, and my duties include being a mentor for new Board Members, and hosting / facilitating the annual Risk and Strategy workshop. -
Chairman Of The BoardMaltese Aged Care Association (Sa) Inc Jan 2022 - PresentMACASA provides food delivery, social and respite services for the elderly community in South Australia. As a competitor to “Meals on Wheels”, we provide ethnically-appropriate food for delivery across metropolitan Adelaide, providing in-home care services and cleaning under the CHSP, and organising and running social events with client contribution. Less than 10% of our clients are of Maltese origin, our clients are a diverse mix of European cultures and people from across the world who have chosen to retire in Adelaide.As the Chair of the Board, I provide governance and guidance to the not-for-profit organisation, manage the annual Strategy Weekend workshops, and run the monthly Board meetings. I also have additional responsibilities under the Australian Charities and Not-For-Profits Commission (ACNC) guidelines. -
Consultant To The Cto / Program ManagerDiscovery Parks Aug 2022 - Aug 2023Adelaide, Sa, AuAs a consultant to the Chief Technology Officer, my projects and engagements have been varied and include; Data centre closedown and migration of all remaining systems to Azure cloud. Liaise with non-technical business product owners to manage their expectations and address needs. Negotiate and re-establish relationships with legacy suppliers and vendors to complete work. Analysis and preparation for phone system migration to Teams, identify business needs and integrations. Migration of SAP 9.3 B1 on-premises to SAP 10 in Azure, manage expectations and integrations between teams. Design and specification of Azure Virtual Desktop for SAP client access and to remove VPN as an access method to improve security. -
Board DirectorIdareu Ltd Nov 2021 - Apr 2023iDareU provides support and assistance to people living with a disability, helping them and their carers to navigate the NDIS, assisting clients to manage their NDIS plans and live their best life through advice, support, and advocacy. Due to the resignation of the CEO, iDareU Ltd was closed at the end of April 2023 and then voluntarily deregistered.I am a Non-Executive Board Director and committee member for the not-for-profit organisation in the disability and NDIS sector, the chair of the Strategy Committee, and quorum member of the Marketing & Fundraising Committee. I also manage and maintain their WordPress website and the Office 365 tenancy.I am also Chair of the Strategy committee and lead of the annual Board strategic planning weekend.
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CioNaval Shipbuilding College Nov 2020 - Aug 2022Chief Information Officer responsible for Information, Systems and Technology for the Naval Shipbuilding College.Accountable for IT Strategy & Architecture, solution specification and design, cybersecurity, vendor management, implementation management and training. Acting as a 'translator' from business needs and aspirations in to effective solutions that blended technology with new practice and operational approaches.Completed a digital transformation project centred around the implementation of Office 365, including transition from Exchange 2010 to Exchange Online, SharePoint 2013 to SharePoint Online with Modern sites, implementation of Microsoft Teams, Planner, Forms, and PowerAutomate for SharePoint workflow automation. This reduced identified risks, improved collaboration, added work-anywhere capabilities, and therefore raised efficiency and effectiveness during the uncertainty of Covid-19.Implemented five key custom Line of Business systems to meet the unique needs of the NSC, including business requirements and non-functional requirements, vendor selection and management. These key services transformed the capabilities of the NSC to become a data-driven enterprise that is the trusted authority for shipbuilding workforce information.Managed new office fit-out, including Teams-enabled conference facilities, and removal of desktop handsets to transition to Teams.
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Senior Manager, ItNaval Shipbuilding College May 2020 - Nov 2020Responsible for leading the design, establishment, and operation of NSC enterprise information system tools, systems and management capabilities. Act as a liaison and bridge between the business, NSC board and NSC's customers and stakeholders, to the IT and technical solutions team to find and implement effective solutions to meet needs and exceed expectations.NSC is a Commonwealth of Australia funded joint venture between KBR (formerly Kellogg Brown & Root) and HII (Huntington Ingalls Industries) to provide services for the Australian shipbuilding industry for construction of warships, submarines and patrol vessels.
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Principal ConsultantInnodev Pty Ltd Jan 2019 - Sep 2019Adelaide, South Australia, AuChristian's consulting offerings include; Infrastructure Architecture, Solution Architecture, Enterprise Architecture, Cloud Architecture, Digital Transformation, Strategy, Business Case Development, and general consulting.Innodev was purchased by Dialog. -
Principal ConsultantAsg Group Dec 2017 - Jan 2019“ASG Group is an award winning IT business solutions provider, offering a complete digital transformation service, from infrastructure and managed services, through to business and IT advice and solutions implementation. ASG acquired SMS Management and Technology in September 2017 offering clients a genuine alternative in the IT service landscape. With global reach, breadth of capabilities and trademark entrepreneurial flair, ASG is raising the bar for clients and the industry as a whole.” My role within ASG in Adelaide encompasses Cloud, Infrastructure and Architecture services, advising large businesses and government in strategy and planning, solution and enterprise architecture, infrastructure and cloud services. I lead teams of exceptional consultants to implement Office 365 solutions, migrate to cloud or hosted datacentre solutions, design and build solutions, and solve business problems.
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Principal Consultant - Cloud And Infrastructure ServicesSms Management & Technology Feb 2017 - Feb 2018I provide both local (South Australia) and national services and leadership to continue broadening the SMS capability and market presence in Cloud and Infrastructure Services. Accountabilities include increasing the usage of relevant Cloud services for our customers to ensure that they gain the maximum gains available from services available from our partners at AWS, Microsoft Azure, Telstra Cloud and VMware vCloud Air. I assist our customers in understanding the relative benefits and outcomes from their choices between Cloud providers, on-premises Infrastructure enhancements and co-located infrastructure managed by SMS.
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Managing Consultant, And Infrastructure Capability LeadSms Management & Technology Apr 2014 - Feb 2017I provide consulting services across a wide range of industries and clients to identify, define, develop and implement innovative and high quality business and technology solutions across complex business environments.As Infrastructure Capability Lead, I am the State Lead on key Infrastructure and Cloud bids. Within the Build-Deliver-Operate model in SMS, the Infrastructure Capability is leveraged to work closely with other Capabilities in delivering optimum solutions to customers.* Infrastructure Lead in developing an Infrastructure Strategy and roadmap for a large SA based utility, saving up to 72% in operating costs and up to $25.2 million if the organisation follows all recommendations in the 10 year strategy. The Strategy would prepare the organisation to utilise public Cloud capabilities, whilst still considering the organisation's risk-averse approach and concerns about Hybrid Cloud services in the Adelaide market.* Project Lead in developing a business case for a SA government authority with high security requirements to perform a cost/benefit analysis comparing DCSS outsourced IT support contract with running IT Infrastructure in-house or using Cloud services. The business case, if followed, would allow the organisation to save $13.8 million over 5 years, with an increase in capability, services and maturity from 2 to 4 (COBIT scale, out of 5).* Project Manager for a South Australian financial institution, managing a datacentre relocation to their new 14 floor head office, infrastructure replacement of the core banking platform, and a BYOD capability (whilst still maintaining PCI DSS).* Infrastructure expert at a Queensland government organisation with high security requirements, rescuing a complex systems migration project with high visibility to all officers and staff.
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Technical Account ManagerVmware Aug 2012 - Mar 2014Palo Alto, Ca, UsWhilst I was providing consultancy services within VMware, I worked with many companies to accelerate their journey to the Cloud, providing guidance and direction to leverage cost benefits and operational flexibilities of virtualisation and VMware products and services. Working at all levels of IT departments, my responsibilities were to ensure maximum benefits were obtained from existing assets, to act as a "Trusted Adviser" and to have end-to-end knowledge of not only VMware products but also the customer's environment and associated systems such as SANs, Microsoft enterprise solutions and various hardware vendors.My responsibilities included producing plans, designs and implementation guides for software upgrades and installation, and also for organisational maturity and evolution towards cloud and "as a service" offerings.VMware is a world leader in virtualisation, IaaS, ITaaS, DaaS and Cloud solutions, of which I was trained in the technology and also the organisational change in order to reach those goals. -
It Infrastructure Technical ArchitectApa Group Nov 2007 - Jul 2012Sydney, Nsw, AuAPA Group owns and maintains most of the gas pipelines in Australia, and spent many years acquiring companies and assets. From these acquisitions, I had been working with the infrastructure team to integrate and merge the associated technology and back-end systems. This involved datacentre relocations, server deployment and consolidation, considerable remote control activities and organisational change.With the rapid growth of APA's IT assets, in 2008 the outsourced IT arrangement was brought in-house, pushing the implementation of new enterprise grade solutions to multiple sites.My focus was on specifying/designing/implementing solutions, extensive virtualisation with ESX and reducing physical server count to increase flexibility and decrease costs. Virtualisation rates reached 97%, the only physical servers remaining in datacentres were for cost or support reasons. Most of my solutions utilised Microsoft products. I was primarily responsible for ESXi5, TMG, Compellent SAN, HP SAN, Exchange 2007/10, OCS 2007 R2 and Windows 2008 R2.In 2011, I commenced with architecting and implementing BizTalk 2010, Exchange 2010 with DAGs, SQL 2008 R2 clustering, Windows Load Balancing and security enhancements. -
General Manager, ItSa Ambulance Service 2004 - 2007Eastwood, South Australia, AuI directly managed 18 staff and a budget of $8million CAPEX and $3million OPEX, within an environment that was significantly affected by previous management. There were many challenges with the role, including staff issues, supplier issues (outsourced to EDS) and organisational struggles.During my time at SAAS, I managed to deploy a new Service Desk process and system, designed and specified an enterprise (clustered SQL2005 ) database solution, specified and rolled out a 100 site WAN, created relationships with the Department of Health, created many policies and procedures and commenced on a 4 year strategic plan. I implemented an SDLC and a change control process.My department was undergoing considerable change, I led the team towards closer integration with Health, brought in new processes and procedures, more control and systems.Whilst working with the SA Department of Health, I was a member of several boards, including the Policy & Standards Review Board, many project boards, working groups such as Active Directory, security, HL7 standards framework, ITIL implementation including Service Desk, Change Management and many other committees. -
Senior Information TechnologistUniversity Of South Australia 2003 - 2004Adelaide, South Australia, AuAlthough initially hired to support the recently implemented Active Directory environment for 60,000 users (80,000 groups), I branched out my role to cover many areas. I proposed, designed and performed various infrastructure topology enhancements and a disaster recovery of AD (after a large number of groups were "cleaned up'). I branched out into other areas, such as assisting with new server deployments including physical installation, assisting with infrastructure for SQL 2000 cluster, Exchange 2003 clusters, file and print clusters and numerous internal applications. Whilst at UniSA I also started a test lab to evaluate multiple products and technologies, including a major investigation into system monitoring solutions. This also included mentoring of a work experience trainee. -
Head Of SystemsLondon Ambulance Service 2001 - 2003GbIn line with many other roles I have taken in the past, I was hired at the LAS to 'fix' the IT department where there was insufficient standards, procedure, and inefficient practices. I brought about change within the team to lead them to acceptance and appreciation of the requirement for controls, documentation, backups, policies and procedures.During my time at LAS, I deployed over 80 new servers, performed a transformational change from NT4 to AD, migrated from Exchange 5.5 to 2003, implemented 6 Windows 2003 clusters, including SQL 2000, Oracle, Exchange 2003 and web servers, including ISA. I implemented new backup systems and procedures, new security practices and processes, staff appraisals for my team of 4 staff, and assisted with a 74 site MAN deployment, including WiFi endpoint security at each site.I only left LAS to migrate to Australia. -
It Manager, Emea RegionChordiant Software 1998 - 2001Cambridge, Ma, UsStarting as the only person in the IT department, I progressed to transitioning from Lotus Notes to Exchange 5.5, and implementing a WAN. My team grew to 6 and then was scaled back to 3 during financial difficulties. I was responsible for IT staff recruitment and performance reviews, mentoring student staff and IT staff terminations and redundancy.For a time, Chordiant software was the fastest growing technology company in the world, and this meant that there was significant change and growth within the IT department, including integration of staff from aquired competitors.During this time, I integrated 36 infrastructure and line of business systems from a competitor during a merger, including Exchange and Windows Domains. I also designed and built three server rooms including 2 relocations, server consolidations and replacements. I developed disaster recovery processes, and used them for recovering Exchange and other systems. During an Internet security penetration test assessment, it was rated as "very good". -
Head Of Network SystemsLava Systems Inc 1996 - 1998San Bruno, Ca, UsLava Systems was a provider of a paperless office solution, where the focus of the business was on providing implementation staff on customer sites. This meant that most of the IT services that were provided by my team of five were for remote sales and implementation staff. The services provided included Exchange 5.0, Windows server file and print services, remote dial-in capabilities with modem banks, Windows 95 and 98 SOE development and maintaining over 200 Compaq desktops and Toshiba laptops.I only left Lava Systems when the company closed due to bankruptcy. -
Team Lead ManagerCable Internet (Telewest Comminications) 1995 - 1996Cable Internet was the first dial-up Internet Service Provider in the UK to provide 56kbps dial-up services and also pioneered cable modems for broadband (10Mbps) internet connectivity.I was the Team Lead Manager, managing other Team Leaders for the technical support call centre and special projects for the ISP. Managing teams of up to five to be responsible for assigning shifts, team training, career development and discipline.After the call logging system was found to be inadequate, I developed a Microsoft Access 2.0 based database system for recording customer interactions, updated nightly with new customer records, passwords and payment records for up to 35,000 customers. The interim Access solution was used for almost 3 years (after I left).
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It ManagerSpikes Cavell & Co. 1993 - 1995Initially hired as a database consultant for Superbase 4, I progressed to run the internal IT infrastructure and provided many efficiency and cost saving solutions, including; desktop faxing solution and new printers to save £5,000 per year, roll out of new technologies to reduce helpdesk incidents and calls, selecting hardware vendor for consistent supply of models of computers and monitors, staff knowledgebase and internal mail system using Microsoft Mail and then Exchange Server.Technologies included releasing Windows 95 and 486 processors, Windows NT 3.51 upgrade to Windows NT 4, Exchange 5.0, Lexmark printers and Gateway mini-tower PCs.
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It Team LeaderKeystone Solutions Apr 1992 - Nov 1992Whilst at University, I lead a team of 2 other IT staff to provide general IT support, and creating macros for mail merge for AmiPro, Wordstar, Word 2.0 and WordPerfect to allow the company to sell with their Pension documentation service.
Christian Wickham, Mba, Cism, Maicd Skills
Christian Wickham, Mba, Cism, Maicd Education Details
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Harvard UniversityCybersecurity And Risk -
Quantic School Of Business And TechnologyGeneral -
University Of ExeterIt Management & Media Studies -
St Michaels School, Tawstock
Frequently Asked Questions about Christian Wickham, Mba, Cism, Maicd
What company does Christian Wickham, Mba, Cism, Maicd work for?
Christian Wickham, Mba, Cism, Maicd works for Australian Institute For Machine Learning (Aiml)
What is Christian Wickham, Mba, Cism, Maicd's role at the current company?
Christian Wickham, Mba, Cism, Maicd's current role is Experienced IT leader, strategist, cybersecurity and architect, evolving CIO and CISO, and board member, cufflink enthusiast..
What is Christian Wickham, Mba, Cism, Maicd's email address?
Christian Wickham, Mba, Cism, Maicd's email address is ch****@****smt.com
What schools did Christian Wickham, Mba, Cism, Maicd attend?
Christian Wickham, Mba, Cism, Maicd attended Harvard University, Quantic School Of Business And Technology, University Of Exeter, St Michaels School, Tawstock.
What are some of Christian Wickham, Mba, Cism, Maicd's interests?
Christian Wickham, Mba, Cism, Maicd has interest in Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Arts And Culture.
What skills is Christian Wickham, Mba, Cism, Maicd known for?
Christian Wickham, Mba, Cism, Maicd has skills like Vcp, Microsoft Infrastructure, System Architecture, Commvault, Isa, Wsus, Vmware, Virtualization, Data Center, Windows Server, Clustering, Storage.
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