Christie Sharp Email & Phone Number

· Act as plan developer and coordinator to connect clients to the services needed to overcome life challenges· Maintains clients' records by reviewing case notes; logging events and progress· Conduct thorough assessments of patients to identify any psychological needs, triggers and strengths · Evaluate the goals and needs of patients to develop targeted.

· Monitor and analyze customer support trends· Assess agent performance overtime· Compile and analyze statistical data· Draft and execute quality assurance policies and procedures

· Interview clients to determine appropriate employment plan and evaluate and modify plan as needed· Manage and authorize supportive services· Maintain a case file for each client containing individual employment plan· Maintain an on-going caseload, scheduling appointments, and organizing monthly workplans· Contact local employers to discover job.

· Oversee front office area, including greeting visitors and responding to telephone and in-person requests for information· Input pertinent data into computer database· Ensure all files are updates, maintained, and organized efficiently· Compose accurate Certified Test Results on client orders

· Take instruction from school office and lead teacher regarding classroom instruction· Refer to lesson plans left by teacher to ensure appropriate measures are taken · Manage student behavior and classroom order· Ensure classroom instruction is handled according to school policies, goals, and objectives

Louisville, Mississippi

· Provide initial counseling and casework services to patients through the admissions process· Assess patients' mental status through interviews or observations with social workers, Department of Human Services employees, and parents.· Process confidential medical information· Accompany transport team with pick-up of patients for transfer to Diamond Grove.