Christie Balcom, Mba Email & Phone Number

• Account Management
• Financial Analyst
• Website Creation and Service
• Software Training & Development
• Client Relations Management
• Instructor / Presenter / Speeches

Sonora, CA

Responsible for transporting individuals inside and outside of the County to a various medical facilities and appointments or meetings. Drive certain routine routes as needed. Provides safe, reliable and courteous transportation service to clients; operates and maintains assigned vehicle(s); maintains vehicle and customer logs and records; performs related.

Sonora, CA

IT GOVERNMENT WEBSITE TESTER:Work independently and remote as a virtual position performing IT Software Testing for Federal Government entities, i.e. U.S. Navy Intelligence and HUD. Test websites for accuracy, functionality, information, script format and programming issues for the Developers and Programmers. Create tickets for programmers to update issues.

Sonora, CA

Create websites for small businesses, non-profits or individuals who would not normally take the time to have a website for their company needs.Meeting needs for a Product or Service; Marketing to instill the need for website exposure to increase company profitability. Design work to create the ultimate website along with marketing tools. Service.

Sacramento, California Area

Process attendees registration for convention events, data entry and customer service.On call for short-term contract work.

Training & Professional Development of Current Skills and Abilities to increase productivity in future clients; Professional Networking.

Roseville, CA

Attended "Professional Edge"​ (an 11-week course for personal development and personal brand marketing workshop) to increase knowledge about today's current job market. Human Resources Certificate Received.Volunteering to represent and market “Professional Edge” at Job Fairs and throughout the Community; Travel involved.

Granite Bay

Volunteering to Market Job One to the community as a resource tool to gain an edge in today's job market. Assist in creating seminar notebooks for the public to use in attending job related learning classes for today's market. Assist with conference room set up and/or tear down, help as needed.

Dublin, CA And Folsom, CA

• Sales and marketing for consumer electronics industry and well-known appliance company. Verbal and written communication skills, strong presentation and training skills, work independently and in a team environment.
• Drive sales for Nest and LG products by engaging and educating consumers in top home improvement and consumer electronics. Responsible for product knowledge, promotion, and increasing product sales and awareness
• Computer reporting from home office, responsible for collecting and reporting on in-store training, in-store activities, competitive information and maintaining brand presence in retail through merchandising, tracking.

Rancho Cordova, CA

Customer Service to Doctors requesting Authorization of Benefits for an Vision Eye Insurance Company. Also customer service to affiliate offices and affiliate providers for Authorization of Benefits, Claim and Billing information and VSP Sales/Marketing of Products and Services. Extensive multi-tasking, organizational management and client retention.

Roseville, CA

Get Hired Series - Course taken for continued Human Resources (HRCI) knowledge.Certificates Received - November 2014

Rocklin, CA

• Contract position to assist Progress Rail Locomotive (a Caterpillar Company) in their account reconciliation of extremely old accounts with issues in the system, shipping & receiving department and accounting.
• Created a detailed step-by-step photographic and screenshot procedural processing manual for the system used called "Motor Log" as well as created first time issued Leadership Procedural Notebooks for twelve staff.
• Maintained and updated Excel spreadsheets of shipment information (Shipping Log and Combo Tracker), phone calls to vendors for POD's (Proof of Delivery), assist HR (Human Resources) with Employee Safety and Training.

Sonora, CA

• Worked directly with the CCO of the Bank; indirectly to CEO, CFO and Board Members; Administrative Assistant over Loan Officers and Underwriters; utilized all of MS Office Suite software including Visio, prepared legal.
• Created and responsible for financial forecasting pipeline reports for CFO’s budgeting to increase profits by $5M a Quarter; Project loan management of loan officers with tracking; proofread underwriters credit memos.
• Oversaw and train staff on software programs to increase productivity; established training webinars, technical writing: utilized strong organizational management and prioritizing skills to create procedural manuals.
• Organizer of Board Meetings and materials; type correspondence, minutes (75wpm); led Administrative Credit Meetings and continuously provided a complex technical investigative analysis report on extreme past due.
• This business has since closed.

Folsom, CA

• Analyzed and audited confidential detailed internal accounting documents relating to Fraud estimating a savings to the company of approximately $5-20K for Verizon Wireless Corporate during the transition and relocation.
• Analysis reporting from seven different databases used for collection & analysis of obtaining raw data; Excel, People Soft and SAM (Strategic Account Management) used for Fraud Reports submitted to management.
• Audited possible fraud from travel and expense documents, credit cards, vendors, purchase orders and invoices all according to Sarbanes Oxley (SOX) and Verizon Corporate Compliance
• Verification of Contractual Signatures with financial limits

Victorville, CA

• Administrative Assistant and Financial Advisor within the Financial Department of a Nursing College; Managed student accounts and Excel reports of financial status to the Department of Education for "reimbursement.
• Coordinate with students and staff to personally conduct PowerPoint presentations on Loan Default Prevention, Training via website, PowerPoint and online instruction on all State and Federal websites to students and.
• Verification of student ISIR/SAR’s (Student Reports), Execute needs analysis; sign off on Professional Judgments, Data entry in COD, NSLDS, FAA, EdExpress, and Direct Loans Government sites, Document and File.
• Experienced processor of Federal grants and loans under Title IV Regulations; familiar with the Federal Reimbursement procedures specified by the Department of Education with institutions under an Order. Maintained.
• This business has since closed.

Tempe, AZ

• United Technologies through ACS (Affiliated Computer Services):A skilled professional having saved United Technologies millions financially change management, quality customer service and account resolution by.
• Government aerospace accounting utilizing SAP accounting database for Account Financial Management as well as Excel, Siebel, MS Office Suite including MS Access
• Processed global multi-million dollar wire requests daily; special check requests; invoices, returned checks and debt collection. Using metrics, audited the work of the accounting processors in Jamaica with online.
• Managed the electronic online document system for account resolution for various vendors while using two monitors and approximately 10 or more different software applications simultaneously - daily.
• Worked under United Technology’s aerospace divisions of: Pratt Whitney, Hamilton, Milton and Sikorsky Aerospace UNITED TECHNOLOGIES CARRIER DIVISION:
• Financial Account Management under Carrier ventilation, heating and air division.

Tempe, AZ

• DEVRY UNIVERSITY (and KELLER SCHOOL OF MANAGEMENT) through ACS (Affiliated Computer Services): As a lead Senior Advisor - Account Management for student records
• Highly Confidential and Unique program - one of four to utilize webcam video telecommunications operation for students where there was not a financial aid office but a kiosk with a computer available.
• Access to manipulate student online records to show them how to complete the multiple financial aid forms and websites
• Trained employees on financial software applications within my scope of duties. Resolved peers issues regarding Federal funding issues with students.
• Knowledgeable of Federal and State regulations regarding Title IV loans and grants[Program was eliminated - transferred within the company to United Technology Division]

Phoenix, Arizona Area

• Independently taught classes to adults regarding responsible driving techniques and State Law Requirements under Arizona Defensive Driving School (ADDS). Set up offsite conference room for instruction, verified and.
• Provided professional instructional training for those having received citations from the court
• Collected court fees for all jurisdictions of Maricopa County
• Onsite financial bookkeeper of court funds and related fee amounts for each jurisdiction
• Processor of legal court documents
• Preparation and Issuance of certificates to qualified students.

Peoria, AZ

• Having worked under licensed agent S. Napier:
• Executive to manage the office and staff; as an unlicensed agent, showed investment properties to tenants for investors and real estate agent, placed ads, posted signs, and website maintenance - uploaded photos and.
• Administratively, created and managed a new database system for contacts of homeowners, tenants and business contacts, as well as rental payment history. Prepared and processed all mail, rental agreements, creation of.
• From previous legal experience as a Courtroom Deputy Clerk and Legal Secretary, personally appeared in court for all court hearings on tenant and HOA issues and placed five day notices on properties. Customer service.
• Supervised staff: associate assistant, maintenance staff and cleaning staff
• Seventy-Five percent virtual position / Twenty-five percent in office[Economic decline in the real estate economy ended my position]

Tempe, Arizona

• Government aerospace accounting for Honeywell International utilizing Oracle 11i accounting database for Account Financial Management as well as Excel, Siebel and MS Word
• Project Management to launch the transitioning old legacy accounts into Oracle; Trained and mentored local and outsourced staff on new software; monitored and resolved performance with metrics; onsite and offsite.
• Analyze and negotiate contracts for account reconciliation saving $5M; payment of invoices, purchase orders and check requests as well as process multi-million dollar wires using accounting software and MS Access
• In charge of the Online Document Management system; unique invoices, purchase orders and check requests for accountability; collection of documents for scanning and index labeling for nine aerospace divisions

Maricopa County Superior Court

• Worked in civil, criminal, probate, commissioner’s court and name change hearings. Worked with all the Judges on yearly rotations and qualified to work any court needing a last minute clerk. Typed online minute entries.
• Assigned to the Presiding Judge
• Independently instructed others on court software databases, court operations and legal procedures
• Trained on Confidentiality, Ethics and Integrity as well as Blood Born Pathogens
• Courtroom Clerk for the Presiding Judge as well as all Judges on a rotation schedule
• Created online minute entries of all court proceedings, marked trial exhibits, read courtroom verdicts

Mba, Business Administration, 3.60

Activities and Societies: Local Community ActivitiesStudent Alumni for Class of 2008.

Bs Business Management, Bs Marketing, 3.72

Activities and Societies: Personal DevelopmentFinished my educational goals of obtaining a Bachelor's Degree in Business Management, but.

Aa Liberal Arts / As Court Reporting, Court Reporting, 3.63

Activities and Societies: Court Reporting GroupsHonor Role

General Education, Educational Leadership / Administration / General Education, 3.9

Activities and Societies: Dance and PhotographyReceived the Malkmus Scholarship Award

Certificate, Life Coaching, 4.0

Activities and Societies: Life CoachingLife Coaching - Helping others to help themselves! Southwest Institute of Healing Arts Life.