Christie Wolford Email & Phone Number

Rochester, New York Area

Rochester, Ny

★ Increased market strength through strategized campaigns to deliver $2.7M in annual revenues.★ Engaged in conceptualization, writing/editing and the publishing of articles throughout national outlets.★ Managed administrative and business operations, launching and cementing industry presence through a shifting business landscape.★ Drove growth for short- and long-term success through hands-on leadership of cross-functional operations, developing and implementing administrative systems to further operational success through accounting, HR, administration and payroll, and collaboration with senior leadership to streamline operations and reduce overhead.★ Brought graphic design campaigns in-house and contributed superior creative talent and business acumen to capture market niche.★ Served in a partner-level function to drive marketing development, process improvements and business operations.★ Maximized franchise owner success through improved revenues and profits, delivering coaching and mentoring to lead operations and drive new business.★ Developed and delivered engaging and effective training and development to promote best practices and introduce new/proven strategies to increase customer activity.★ Protected stakeholder interests, ensuring complete adherence to corporate requirements and the brand message, developed new promotion strategies and lead integration among franchised locations, and combined business acumen with marketing expertise, leadership and industry knowledge.★ Managed client expectations by leading franchisees through bottom-up processes from marketing and operational standpoints, and delivered grand opening support to maximize the success of business launches.