Christie Nader Email & Phone Number

Basel, Switzerland / West Palm Beach, Fl

Basel, Bs, Ch

• Responsible for customer facing and corporate technology strategy.• Restructured and globalized IT organization resulting in better end-user experience and standardized processes• Globally aligning processes & systems for EMEA, APAC, and Americas creating efficiencies and better customer experience• ERP transformation (from legacy SAP and IFS to SAP S/4HANA)• Recruited new CISO and implemented cyber strategy based on NIST standards resulting in enhanced security posture & reputation management• Implemented data strategy for governance and dashboards to support data driven business decisions• Developed IT Business Partner concept to create line of business tech roadmaps focused on revenue generation & customer experience• Driving automation efforts to eliminate manual work and add capability to increase volume without adding FTEs

Chantilly, Virginia, Us

I joined Perspecta about a year after the company was born out of merging 3 companies together and was recruited to lead and execute the information technology strategic plan for the organization. I was CIO of Perspecta for a little less than 2 years until the company was acquired in 2021.My team is responsible for the integrations of the original 3 companies that formed Perspecta plus 2 additional acquired companies (with all enterprise systems, applications, and a quality unified employee experience), providing resilient & secure infrastructure, and providing & enhancing enterprise business applications.- Lead M&A efforts that involved integrating 3 companies that formed Perspecta and 2 additional acquired companies within 18 months- Restructured IT org to provide better enterprise application support, project management, and IT service management- Created internal cross-functional Technology Champion Group to break down corporate silos and focus on enhancing user experience and operational efficiencies - Bought down risk and enhanced security systems/controls to achieve CMMC (Cybersecurity Maturity Model Certification) required to bid on many government RFPs- Support the business in rolling out and optimizing technology that supports accounting, finance & back office, human resources, communications, marketing, supply chain, and IT shared services- Migrated from primarily on-premise environment to cloud-first model for flexibility and access from any device to corporate resources

Sterling, Virginia, Us

Centurion & MHM Services provide staffing, management, and healthcare services in correctional facilities and communities.Summary: Functioning as CIO, I lead the company's technology team (comprised of help desk, IT operations, infrastructure, security, application development, and project management) to help MHM grow and function efficiently by providing technology initiatives that support the evolving needs of the organization. User base includes 10,000+ users in 200+ locations nationwide. P&L budget responsibility.- Developed and implemented company's IT strategic plan in conjunction with business unit leaders- Created IT leadership and technical training plan to ensure a strong team focused on accountability- Member of proposal writing and presentation team responding to state and county RFPs as part of Business Development initiatives. - Provide presentations to potential customers in efforts to win additional business and to provide information to existing customers to guide them in healthcare technology decisions.- Ensured security/compliance audits were conducted with appropriate remediation work to maintain a strong security posture.- Lead cross-functional team to streamline corporate operational processes among Recruiting, HR, IT, Payroll, Finance, Security, and Office Services. Created custom applications and system integrations.- Restructured the MHM service and support group, moved from 12x5 to 24x7 support, and enhanced the quality of support and communication throughout the company nationally.- Overhauled entire enterprise aging infrastructure to position the company for rapid and very large growth. MHM grew from 2500 to 7500 users in 3 years and is continuing to grow.- Implement client-facing custom and off-the-shelf healthcare systems.

Sterling, Virginia, Us

MHM Services & Centurion contract with state and local governments nationwide to provide staffing, management, and healthcare services in correctional facilities.• Senior-most IT executive leading all technology initiatives for operating and growing the company of approx 6000 employees and 80 managed locations nationwide.• Ensure that the organization achieves business goals by leveraging technology. • Develop and implement company’s IT strategic plan.• Built a development team that creates internal and client-facing applications for tracking, reporting and compliance .NET, SharePoint, SQL SRSS. • Move company from on-premise file servers to cloud-based secure enterprise collaborative storage• Upgraded 23 on-premise PBX-based phone systems to a cloud-based enterprise unified communication system with built in redundancy and business continuity features• Implemented cloud-based enterprise vendor management system• Implement enterprise correctional facility-based Electronic Health Record (EHR) system• Overhauled the technology service and support group enhancing the quality of support and communication throughout the company nationally• Enhanced enterprise security by implementing Data Loss Prevention (DLP), Security Information and Event Management (SIEM) systems and replaced firewalls across the enterprise for consistency and reliability

Santa Clara, California, Us

Strategic member of leadership team and technical decision-maker dedicated to creating sustainable and client-focused technical initiatives. Managed diverse team of technical and IT management staff, oversaw vendor management and contract negotiation, and accountable for compliance (including Sarbanes-Oxley Act and SEC regulations). • Partnered with the business to prioritize projects based on business value and ensured resources were allocated for biggest business impact. • Led creation of corporate PMO (Project Management Office), increasing quality and efficiencies. • Deployed temp-to-perm model enabling rapid growth – opened 30 branch offices in 36 months. Accelerated the speed of on-boarding sales staff in new branches to ensure immediate impact on revenue generation.• Overhauled and consolidated Avaya, Cisco and Microsoft Unified Communications systems for enterprise standards including implementing Cisco’s Contact Center Express for a national call center.• Created a rapid lead response system to connect live leads instantly to sales staff to increase closing rate.• Executed major Microsoft CRM conversion and system integrations including workflows to reduce error and increase the speed of account opening process. Initiative based off business technology strategy I developed.• Implemented video conference systems/rooms increasing the quality of sales training and collaboration.• Saved money on recurring telecom costs by consolidating and auditing contracts.• Saved time and money by implementing a forms automation system (Micorosft .NET &LaserApp) and avoiding hiring extra sales assistants.• Post-merger consolidation of WAN, email, phones, applications and servers for 7 companies.• IT Department consisted of 30 staff and 6 managers/supervisors in 4 locations that supports 600 users in 40 locations.

Santa Clara, California, Us

Oversaw IT department of 24 staff including IT managers, network engineers, software developers, and helpdesk staff. Maintained technical and financial compliance with federal and state regulatory laws. Negotiated, managed, and tracked IT contracts.• Modernized telecommunications systems with a migration from digital to Avaya VoIP phone systems that supported construction of a new national call center and growing national presence. • Implemented a flexible, open document management “paperless office” system using Doculex and Microsoft SharePoint.• Consistently recognized for outstanding performance. Acted as a mentor for other technical managers and was acknowledged by CEO as an essential contributor to organizational success.

Santa Clara, California, Us

Managed helpdesk and network staff as well as conducted training on COTS and custom applications. Maintained Microsoft and Novell networks, security, hardware, and software. Provided on-call support for executive-level staff. Supported and installed Windows 2000, 2003 servers, Active Directory, MS Exchange, MS SQL Server, backup systems, web servers, CRM systems and phone systems. Improved and expedited training process by creating quick-reference manuals and intranet knowledge base.

College Park, Md, Us

Managed hardware and software for Netware 3.11 network. Directed and trained computer assistants, and educated 100 users on using network resources and statistical software. Configured and maintained SUN Sparc Ultra; networked Windows NT workstations in a secure environment for confidential Census data. Installed and troubleshot workstation hardware and software, including 2 distance learning video conference classroom systems at UMD and UMich.

College Park, Md, Us

Supported computers including all upgrades and replacements. Responsible for archival and retrieval of survey research project data.

M.S., Masters In Management Of Information Technology

B.A., Sociology