Big Timber Media is a digital conversion, fulfillment and hosting service, supporting publishers in providing their eBooks to schools and libraries.Operations Coordinator (2009-2012): Played an integral role in launching the my.bigtimbermedia.com eBook hosting platform. I assisted in developing a strong base of publishing partners as well as creating a process for onboarding both publishing partners and user-level customers of the platform.Client Services Coordinator (2013-current): Manage publishing partner relationships as well as the daily interaction and client services offered to platform users. In addition, I serve as the main point of contact for customer service and technical support for partners and clients of the platform. My position demands a high level of customer service as well exceptional communication or organizational skills.Other responsibilities include: -negotiate new publishing partner relationships -track monthly and YTD sales; complete monthly invoicing -managing the social media content for Big Timber Media -participation in website design/redesigns/updates -marketing and trade show planning-create hosted eBooksAlso currently serve as the RLE Group Social Director, where I lead a group f employees in planning all of the social events for our company.

Assisted lead sales reps with key accounts; responsible for managing inventory, creating marketing materials, compiling statistics and preparing for presentations

Retail consultant for organic food market; assisted with merchandise selection, store appearance, operations and marketing.

Server: Food and beverage sales, customer service, handling of currency, restaurant opening and closing procedures.PT Floor Manager: Managed serving staff, insured restaurant operated in a positive and professional manner, guest relations, customer service, closing procedures.

Ad sales for newspaper distributed to several St. Paul/Mpls suburbs.Increased sales in territory by generating new business as well as retaining a positive relationship with existing customers.Assisted in creating new product offerings as well as marketing special sections and events that resulted in an increase in revenue.Responsible for all customer service related to advertising, production of newspaper at deadline, some invoicing.

Promoted to Store Manager within 6 months of hire.Increased productivity of the store by hiring productive staff, implementing quality training and maintaining solid leadership that focused on teamwork and sales results.