Customer Service RepresentativeAnswer customer telephone calls, and live chats regarding existing accounts.Respond to questions and concerns about service, and esclate calls appropriately.Consult with customers to evaluate needs and determine best optionsFinacial Aid AdvisorDevelop negotiate and finalize student financial plans consistent with financial planning planning policies and procedures and with Federal/State regualtions for awarding aid.Work closely with new continuing and re-entry students with their families to endure the plan and re-plan continue to best meet their needs.Counsel students on all acceptances and other matters related directly to student financial plan. College Adminssions AdvisorOversee comprehensive admissions datebase for all students.Work with individual students to resolve enrollment issues.Assist students with registration probolems.Built relationships with incoming students to help each admissions requirements.

Respond to customer inbound inquiries by phone and email in a call center environmentResearch customer inquiries using the appropriate technologyAnswer inbound phone calls from customers and work to resolve their queries in real timeProactively recommend and educate the customer about features and benefits of PayPal products in order to improve their satisfaction and deepen their relationship with PayPalAbility to help customer understand and navigate the PayPal site & productDeliver on metrics for example: phone handle time and customer experience