Hotel Manager
Gothenburg, Sverige
The hotel is part of the Nordic Choice Hotels chain, and is a design hotel with 540 rooms, restaurants, bars, conference rooms, a rooftop pool and a spa. As the Hotel Manager, I was responsible for Welcome Office & Guest Relations, Housekeeping, Maintenance & IT, Security, Meeting & Event, Inhouse Sales & Reservations, and Sales Managers. From the pre-opening I was part of the management team and together we built the business from the ground up; the organization, the culture, the sales, the concepts, etc. It was the start of an exciting journey, where we delivered fantastic results and focused on continuous improvement and refinement with a strong team driven by development, growth and collaboration.