Christina Brown Email & Phone Number

Memphis, Tennessee, United States

Led payroll operations, ensuring timely and accurate processing for 850+ employees across various departments and locations. Spearheaded payroll-related projects, including system upgrades and process improvements to enhance payroll efficiency and compliance. Collaborated with finance and accounting teams to ensure proper reconciliation and reporting of payroll expenses. Aided in audits to ensure payroll accuracy, identified discrepancies, and implemented corrective measures. Provided training and support to employees and managers on payroll policies, procedures, and system usage. Assisted in creating new payroll policies and streamlining existing procedures to improve overall efficiency and accuracy. Worked closely with HR to ensure seamless integration of payroll with employee onboarding, benefits management, and performance reviews.

Memphis, Tn

Coordinated the handling of all incoming and outgoing funds, including the management of IOLTA accounts for clients with precision, accuracy, and strict adherence to industry regulations within the legal sector.Orchestrated payment operations for contract attorneys, employee payroll, and vendors to ensure seamless financial transactions, resulting in a 30% reduction in payment errors and boosted client satisfaction.Conducted financial tracking and compliance for multiple businesses and legal matters, overseeing payment processes and ensuring adherence to regulatory standards; tracked and processed $5M+ in payments annually with precision.Oversaw end-to-end processing of W-2's and 1099's, diligently ensuring compliance with tax laws, resulting in a 5% decrease in errors.Led the overhaul of outdated expense tracking systems, increasing accuracy by 20% and saving the company 10+ hours per week in manual data entry.Designed and implemented technical support strategies for accounting systems, managing tier 1 and tier 2 support; optimized workflow efficiency, reducing support ticket resolution time by 15% and system errors by 25%.

Memphis, Tennessee, United States

Initiated the precise handling of real estate agents commission processing in the mid-south area, guaranteeing prompt payments and precise documentation; boosted payment accuracy by 20% and reduced payment processing time by 15%.Administered seamless contract entries and payment processing for 50+ clients, thoroughly maintaining records to ensure compliance with audit standards and guarantee financial transparency and accuracy.

Brighton, Tennessee

Revamped credit card transaction tracking system for employees and managers, resulting in a 30% decrease in transaction errors and a 20% improvement in reimbursement processing efficiency.Supervised and motivated a team of three members, distributing tasks effectively and monitoring progress to achieve timely completion of reports and audits; upheld quality standards and met all deadlines efficiently.Orchestrated the swift transition to remote work by implementing cloud-based project management tools, leading to a 40% increase in productivity and saving over 100 hours in commuting time per week.Championed a cross-functional initiative with CPA team to optimize reporting procedures; achieved a 25% increase in efficiency, enabling faster decision-making and improving financial transparency.

Covington, Tennessee

Directed end-to-end payroll processing for 30+ companies using ADP and Paychex systems; optimized workflows, ensuring 100% accuracy, and timely delivery of payroll, saving an average of 15 hours per week.Streamlined and automated the reporting process by implementing a new accounting software, reducing manual data entry time by 25% and increasing report accuracy by 15%.Collaborated with cross-functional teams to streamline payroll procedures, resulting in a 10% decrease in payroll-related escalations and enhancing overall employee satisfaction.

Greater Memphis Area

Coordinated with the CEO in various capacities, including handling personal affairs, marketing, event setup/take down, and travel arrangements.Facilitated HR functions, offering counseling support to team members, overseeing performance evaluations, and optimizing PTO management; decreased turnover rate by 20% and enhanced team efficiency by implementing structured performance management processes.Coordinated daily calendars of senior managers and acted as the point of contact between the CEO and employees/clients.Reviewed and suggested enhancements to company policies to optimize workflow; introduced new protocols resulting in a 10% reduction in project completion time and a 25% increase in overall team productivity.

Accounting Assistant

Accounting Assistant Diploma, Accounting/ Office Technology