Vp Of Retail Operations And Contact Center
CurrentOverseeing 231 stores in the US, across 9 states (AZ, CA, IL, FL, NJ, NV, TX, UT and NM) with 650 family members, our PAS call center in MX (Partnerships with 3 countries) with 680 family members (470 internal).Reporting directly to COO, and supporting the operations, productivity, P&L, and people management for Retail & Contact Centers.