• Responsible for opening and closing the facility and consistently performing pool maintenance checks• Provided a high standard of Customer Service at the busiest pool in Mississauga, which sees over 1000 patrons per day• Provided safety supervision and dealt with any emergencies throughout the community center•Scheduled and supervised up to 12 staff and volunteers at a time• Delivered written and verbal feedback to staff and volunteers• Created and facilitated fun and exciting swim lessons while teaching to a standardized system• Current qualifications: National Lifeguard Service, Automated External Defibrillator training, Standard First Aid, CPR ‘C’, Swim and Lifesaving Instructor• Supervised staff and provided consistent written and verbal feedback• Responsible for the coordination and supervision of up to 160 children and staff members at a time• Effectively dealt with parents’ concerns and questions• Performed other administrative tasks

• Educated aquarium guests on the biology of aquatic animals, while promoting water and wildlife conservation• Delivered educational presentations to large groups of people in the form of Interactive Dive Shows and Behind-the-Scenes Tours