Christina Shaw Email and Phone Number
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Purpose driven and dedicated professional leader with 26 years of technology, service management, disaster recovery, and cybersecurity experience. Proven leadership, mentoring, and employee development expertise. Effective at partnering and communicating at all levels to accomplish common goals. Self-motivated employee with strong work ethic who seeks ownership, accepts accountability, and consistently seeks personal, process, and organizational improvement. I am a certified process improvement master with thorough planning, analytical, and problem solving skills. In my current role in Cyber Defense, I manage the Cyber Resilience Testing Program and the Cyber Simulations and Exercises Program. My CRT team writes application specific Cyber Resilience Plans and performs Cyber Resilience Tests for 700+ critical applications, which requires highly effective interpersonal and communication skills. My CSEP team produces cyber simulations and exercises to test enterprise playbooks and mature teammates ability to respond to cyber attacks. I have the ability to prioritize, plan, and execute my deliverables with the highest quality. I am skilled in comprehending and evaluating existing processes and procedures to identify gaps for continuous process improvements.
Truist
View- Website:
- truist.com
- Employees:
- 27245
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Cyber Testing And Application Resilience Planning And Cyber Simulations And Exercises - Programs ManagerTruistSims, Nc, Us
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Cyber Testing & Application Resilience Planning And Cyber Simulations & Exercises - Programs ManagerTruist Nov 2022 - Present• Continue to lead the strategy and evolution of Truist’s Cyber Resilience Testing program including maturing into NIST and MITRE frameworks, focusing on application-level recovery from cyberattacks through the development of Cyber Resilience Plans and execution of regular Cyber Resilience Tests for 700+ applications• Operationalized the Cyber Simulations and Exercises program, designed to facilitate exercises wherein cyber incident response teams and management participants can practice response activities and communications for significant incidents, by co-writing standards, implementing procedures, standardizing templates, creating support documentation, and implementing and utilizing tools and automation• Continue cross-team collaboration with teams across Cybersecurity, IT, Business and Technology Continuity Management (BTCM), and Enterprise Resilience to raise resilience and risk awareness, improve cross-team communication, and build partnerships for Truist resilience and continuity efforts• Develop, document, and deliver program information, presentations, and reports of relevant program data for risk scorecards, metrics dashboards, and audit and regulatory evidence.
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Cyber Resilience Testing LeadTruist Feb 2019 - Feb 2021• Defined Cyber Resilience Plan template for consistent plan output• Collaborated with IT service providers on evaluating and gathering application-level technical requirements for the development, implementation, and ongoing maintenance of 35 Cyber Resilience plans, and mentored CRT analysts in the completion of an additional 60+ Cyber Resilience Plans• Developed, documented, and delivered program information, presentations, and reports • Collected relevant program data, synthesized useful information, and provided program metrics• Provided subject matter expertise to internal customers, partners, audit, and key contributors• Implemented process improvements to streamline and standardize plan questionnaires and better align CRT with IT processes and tools including being the lead for ServiceNow GRC enhancements, surveys, and reports
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It Business ConsultantTruist Jul 2011 - Feb 2019WilsonCertified Business Continuity Professional - Disaster Recovery InternationalCertified Quality Improvement Associate - Process MasterITIL Version 3 Foundations and ITIL Service Lifecycle Service Operation V3• Collaborate with internal IT service providers in evaluating and gathering technical requirements for recovery plan, projects and initiatives • Facilitate the development, implementation, and ongoing maintenance of Technical Recovery Application Recovery plans to reduce risk• Develop, document and deliver program information, presentations, and reports • Collect relevant program data, synthesize useful information, and provide program metrics• Schedule and facilitate meetings with all necessary departments to coordinate disaster recovery program efforts• Participate on IT and technology continuity projects and activities• Provide subject matter expertise to internal customers, partners, and key contributors• Implement process improvements to streamline IT DR Services processes including lead role for ServiceNow enhancements, surveys, and reports.• Conduct process improvements to better align IT DR Services with IT processes and tools
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Enterprise Management - Systems Analyst IiTruist Jan 2001 - Jul 2011Wilson• Liaison for non-IT Business Units for HP ServiceManager incident management• Worked with each Business Unit to gather requirements, developed, and tailored the HP ServiceManager incident module to adopt to the individual LOB needs• Trained and educated all Business Units on HP ServiceManager incident module and best practices for service management• Provided subject matter expertise to HP ServiceManager support teams, partners, and key contributors• Tailored HP ServiceNow incident, problem, and service modules and monitored server performance. Completed trouble shooting on issues and outages• Maintained endpoints for software distributions through Tivoli. Assisted in server deployments and software distribution
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Customer Service Analyst And Network Control Helpdesk AnalystTruist Feb 1997 - Mar 2001Wilson
Christina Shaw Skills
Christina Shaw Education Details
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Business Administration And Management, General -
Management Information Systems, General
Frequently Asked Questions about Christina Shaw
What company does Christina Shaw work for?
Christina Shaw works for Truist
What is Christina Shaw's role at the current company?
Christina Shaw's current role is Cyber Testing and Application Resilience Planning and Cyber Simulations and Exercises - Programs Manager.
What is Christina Shaw's email address?
Christina Shaw's email address is ch****@****ist.com
What is Christina Shaw's direct phone number?
Christina Shaw's direct phone number is +125223*****
What schools did Christina Shaw attend?
Christina Shaw attended East Carolina University, Wilson Community College.
What are some of Christina Shaw's interests?
Christina Shaw has interest in Children, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Christina Shaw known for?
Christina Shaw has skills like Disaster Recovery, Process Improvement, Itil V3 Foundations Certified, Service Delivery, Business Continuity, Change Management, Vendor Management, Sales, Customer Service, Sdlc, Management, Project Management.
Who are Christina Shaw's colleagues?
Christina Shaw's colleagues are Tywuan Bernhardt, Heather Fields, Amber Stott, Mike Su, Vianney Cornejo, Charles Han, Jayant Rangnekar.
Not the Christina Shaw you were looking for?
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Christina Shaw
Solution-Focused Professional | Emotional Intelligence | Driver Of Organizational Goals | “Big Picture” Strategist | Avid Learner | Effective Communicator | Change Manager |Team Builder | Coach | Trainer | AdvocateBurke, Va -
Christina Shaw
Strategist + Storyteller | Seasoned Sales & Marketing Veteran | Expert In Strategic Creative And Growth Marketing | Corporate Partnerships Executive | Martech And Revtech LeaderPawling, Ny -
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Christina Shaw
Johnstown-Somerset Area
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