Christina Romanova Email and Phone Number

Inflatable costumes, flowers from the manufacturer for any occasion.

- Provided comprehensive testing of native mobile application on variety of mobile devices - Reviewed Business Requirements and IT Design documents- Created and executed test cases for the application modules (login, registration, search etc.)- Input bugs in Redmine bug tracking system- Performed Usability and GUI Testing (duplicated content, broken links, font size, spell check etc.)- Conducted Functional Testing (required field, valid input in the data fields, maximum inputs, HTML markup, validation code)- Created users, tested them on different browsers by creating messages or editing profiles- Perform cross-browser and cross-platform testing- Analyzed business and technical requirements- Participated in regular daily team meetings- Communicated with QA team members and developers to resolve testing issues

- Provide quality front line service to customers by handling daily banking and referring products to suit customers transactional needs.- Resolve customer service and maintenance related inquiries while directing sales opportunities to the appropriate advisor. - Monitoring activity on accounts- Attended multiple conversion training classes and provided educational and technical support- Managed classroom technical difficulties with access escalating to command centres.- Problem solving opportunities to determine access issues quickly so facilitation was not interrupted- Communicated and identified errors, tracked reoccurring issues and escalated for resolution

• Participation in searching and attracting new customers• Responsible for meeting goals that directly impact the overall growth of the organization and its revenue. • Create relevant performance reports to establish goals and track progress• Forming the positive image of the company and being in touch with potential clients• Representation of the company• Design and implement marketing plans in support of corporate objectives. • Create and deliver weekly coaching and sales webinars using PowerPoint, webinars, and Skype. Utilize call monitors to monitor phone sales for quality assurance and performance feedback for sales representatives. • Work across diverse business groups and cross-functional teams to leverage and share best practices. • Track and analyze sales data and adjust strategy with consistent record of exceeding sales forecast and budget objectives.