Christina Singleton Email & Phone Number

Alpharetta, GA, US

• Providing support by creating resources and managing quality programs for contractors and clients to enhance duration, reduce churn, and increase overall satisfaction
• Analyzing data to identify opportunities for improvement, implementing new processes, and working with other teams to ensure that revenue goals are met

Atlanta Metropolitan Area

*Identify client's priorities, needs, and expectations to make the right match for the Virtual Assistant or Social Media Manager role that will help drive business or personal growth.*Assess contractor skills, experience, and personality to make a placement with a client that provides the opportunity for both the client and contractor to succeed*Cast.

Alpharetta, Georgia

• Developed and documented all service-related processes for efficient workflow and scalable growth at launch of new investment firm
• Successfully transitioned 50 households to new firm (100% retention), provided superior client management and proactively solved client problems while opening new accounts, transferring assets and adhering to strict.
• Implemented compliance policies and trained team resulting in near perfect annual compliance audit for four consecutive years
• Developed and managed social media and digital marketing plan, creating content for social media platforms and company website including collaborating with external vendors

Alpharetta, Georgia

• Managed multi-platform social media marketing including content creation, brand messaging and data analysis resulting in a 100% increase in page followers in first year and 50% increase in revenue post ad runs
• Identified and facilitated business partner relationship and marketing opportunities through participation in local events and fundraising nights generating increased store traffic
• Communicated timely information to keep the customer base informed during fast-moving Covid-19 operational changes

Alpharetta, Georgia, United States

• Researched, planned and implemented launch of new children’s bookstore
• Learned new POS system, trained staff and created shortcuts to expediate check-out process
• Created, publicized and executed all events for children’s bookstore including grand opening celebration, trained staff and volunteers and managed vendors
• Created format, wrote, edited and distributed e-newsletter monthly

Charlotte, North Carolina/Redwood City, California/Melville, NY

• Operations Manager, ISO 9002 Supervisor (U.S. Corporate Headquarters)
• Developed and documented standardized operating procedures for all 800 U.S. field offices and communicated to wide-ranging stakeholders as part of merger and implementation of proprietary software in field offices
• Selected as core member of the team managing operational transition for the Olsten Staffing acquisition and relocation of the headquarters to Melville, NY. Key responsibilities included documentation of operational.
• Spear-headed streamlining field operations, coordinating with Human Resources, Marketing and Legal Departments to revamp all field operations processes and materials used in the field offices post-merger
• Responsible for the ISO 9002 quality management program for all field offices in the US, maintained official manual at Corporate Headquarters, trained field auditors and communicated policy updates to US field.
• Built client relationships and analyzed client’s workforce needs to determine job description and qualifications required for flexible workforce candidates