Providing professional counseling to individuals presenting with depression, anxiety, boundaries, trauma, and self-esteem issues. Helping couples communicate more effectively and rebuild intimacy and connection within their relationship. Integrating Christian faith into the counseling process for clients when desired.

Provide individual and group therapy for clients struggling with eating disorders in partial hospitalization (PHP), intensive outpatient (IOP), and outpatient treatment programs.

Managed and directed the work efforts of a team of 18 PMO Team members and Project Managers. Created and facilitated implementation of standardized templates and processes for Program and Project Managers within the PMO. Established training program for Project Managers and trained both onshore and offshore team members on a multitude of project management functions. Spearheaded new training program within the client organization that covered project management best practices, IT process and delivery, emerging technologies, and other time-sensitive organizational items. Developed and delivered executive status reports and IT portfolio dashboards for senior executives.

Managed multi-million dollar projects for large programs consisting of approximately 20 applications with overlapping project schedules and resources both offshore and in multiple US cities. Managed all phases of the SDLC and ensured that the project completed on schedule and that the final product met the business, technical, and established quality requirements. Created and analyzed financial reports for multiple in-flight projects. Provided detailed project status and metrics to senior-level management and the client. Conducted post-implementation analyses to determine areas for process improvement for the program. Implemented processes and procedures that increased efficiency, customer satisfaction and reduced error rate. Ensured compliance with all Sarbanes-Oxley (SOX) Controls and productivity measurement processes. Participated in weekly Change Control Board (CCB) meetings.

Managed a team of 10-20 software developers and testers through organizational changes and both staff increases and reductions. Balanced team workload by scheduling and prioritizing assignments. Provided accurate and timely feedback and promoted professional development of team members. Hired, coached and supervised staff through the design, development and implementation of numerous complex releases. Tracked and reported project status to client and Project Manager.

Gathered high level business and technical requirements for a career management web site. Evaluated and recommended third party software vendors. Documented test plan and detailed implementation plan. Created web pages for a web-based reporting application using HTML and JavaScript. Designed and implemented functional and performance enhancements, using C and SQL, to several components of a billing system for a telecommunications company. Provided SAP Basis Administration and Production Support for multiple clients.

Conducted individual and family therapy sessions with adolescents and adults dealing with depression, anxiety, body image, substance abuse, and phase of life issues. Developed and executed marketing plan, which included creating marketing materials and conducting community presentations.