I help create pathways for limitless success and harmony. I have many years of experience in various setting, including community behavioral health, inpatient and intensive outpatient programs, groups, and private practice. As at therapist, I utilize EMDR and sand tray therapy as the primary modalities to treat various concerns affecting one’s’ s well-being. I specialize in the treatment of trauma, OCD, anxiety, high-stress occupations, first responders and their families, peri/postnatal support, parenting concerns, and dissociative parts.Inside Out Therapy + Consulting, LLC is my dream and passion. If I could choose any job on the planet, this is it. I am beyond blessed to have a team of very competent and proficient therapists who make the daily choice to come to work and serve their clients to the highest standards. My goal is to create a positive, supportive, healthy, and balanced work environment for everyone. At Inside Out, we only strive for excellence and do not settle for less. We strive to meet clients where they are and help them move forward and learn to grow.“You were not buried; you were planted and can grow.” - Christina Behrens

• Leads individual, family, and group counseling sessions for children using CBT, REBT, Relapse Prevention, Motivational Interviewing, and Play Therapy in office, home, or school settings• Leads group counseling sessions for children as part of community outreach program through School Based Services (SBS)• Effectively maintains caseload of approximately 65 clients• Maintains counseling records utilizing Credible (EMR System)• Completes all documentation within 72 hour requirements• Ensures confidentiality of clients and records• Counsels clients with varying levels of developmental needs (DDD and Autism Spectrum)• Assists clients with anger management, communication skills, socialization skills, grief, guilt, shame, PTSD, sexual offenses, sexual trauma, family and relationship issues, anxiety, and abuse• Worked collaboratively with parents, guardians, foster parents, CPS, DDD, and Southwest Network• Conducts intakes and assessments as needed• Facilitates and participates in Child and Family Teams (CFT) according to AZ Practice Model• Assists in training new employees

• Leads individual and group counseling sessions• Maintains counseling records• Ensures confidentiality of clients and records• Determines psychological evaluation needs• Counsels clients with varying levels of developmental needs• Administers assessments to clients• Assists clients with grief, guilt, shame, PTSD, sexual offenses, sexual trauma, family and relationship issues, anxiety, and abuse• Counsels court-mandated and private clients

• Provided case management services to seriously mentally ill adults• Implemented service plans and assessments to maximize services for the client• Coordinated services with doctors, nurses, and family and peer mentors to ensure proper treatment for the client• Provided supervision directly to other case managers and make necessary decisions regarding clients• Provided food boxes and other necessary community resources as needed, per clients’ request • Provided transportation, if needed to get clients the services they need • Completed monthly home visits to ensure that client’s homes are appropriate and safe for them to live in• Assessed the safety of clients to themselves and others• Assessed clients for symptoms according to DSM-IV-TR criteria and used tools such as MMSE to evaluate their symptoms• Implemented a Strengths Perspective Model

• Answered calls in timely and professional manner while adhering to strict phone and call requirements and metrics• Assisted with breakdown of claim pricing• Provided network status of providers for members, clients, and providers• Created activities in order to assist callers• Provided fee schedules as requested• Assisted with contract clarification issues• Served as liaison for department and management teams to improve employee relations• Assisted with major computer technology gap impacting multiple departments• Created and provided multiple suggestions on process and procedure improvements implemented and used in various training courses• Attended multiple training courses and sessions to enhance excellent customer service skills

• Provided assistance on multiple levels to customers• Trained new associates in various aspects of customer service and sales• Served as cashier and sales representative to customers• Managed front lanes• Answered the telephone while monitoring the fitting room• Received highest rating amongst all cashiers• Worked hand in hand with security and developed new methods of theft prevention• Assisted as a back-up member of the HR team

• Created process management of backorders• Organized, updated, and monitored office filing and paperwork• Called customers on order status• Assisted customers with order pick-up and billing• Pulled and staged incoming will call orders• Assisted with planograms in the showroom