Sales Operations Manager
CurrentI play a critical part in driving and supporting my team promoting operational efficiency and revenue growth for software and services at SubscribeIT. My responsibilities include: Strategic Planning and Support, Collaborating with sales leadership to develop and implement sales strategies tailored to our software and service offerings. Conducting market analysis to identify growth opportunities and align operational processes with business goals.Process Optimization Streamlining sales processes and implementing tools to improve productivity and accuracy. Utilizing data analytics to track sales performance and identify trends for continuous improvement. Ensuring compliance with licensing requirements, particularly with IBM's licensing frameworks such as ILMT. Client Engagement Acting as a liaison between clients and technical teams to ensure successful implementation and utilization of our software solutions. Providing guidance on IBM software licensing compliance and helping clients maximize value from their software investments. Delivering exceptional customer service, addressing inquiries, and resolving issues promptly. Revenue and Cost Management Developing pricing models and cost-saving strategies that align with client objectives. Partnering with finance and account teams to ensure accurate invoicing and revenue recognition. Team Coordination and Enablement Training and supporting the sales team on product knowledge, compliance requirements, and effective selling techniques. Managing internal communication and collaboration between sales, marketing, and delivery teams.
