Maintained responsibility for developing and overseeing divisional operations, including annual operating and capital budgets and staff productivity. Helped analyze financial, operational, and clinical performance. Ensured that all departments met CMS and DNV regulatory requirements and were prepared for Magnet designation and re-designation. Oversaw department expansion projects and construction efforts while also helping departments meet Press Ganey patient satisfaction goals. Performed annual employee evaluations and conceptualized department goals and action plans. Developed engagement and retention strategies to attract and retain high-performing staff. • Led perioperative services division in shifting from paper to electronic charting. • Helped redesign high-level disinfection room to guarantee endoscopy patient safety. • Developed action plans that ensured both patient and employee satisfaction.

• Developed protocols related to innovative off-pump cardiac procedures. • Implemented Clinical Pathways program for all open-heart surgery patients. • Distributed cardiovascular teaching materials to ensure staff could provide the highest possible level of care.

Cardiovascular Clinical Manager (1992-1997), Cardiac Surgery Service ( 1989-1992), Staff Nurse OR Relief Charge Nurse (1985-1989), Staff Nurse, Post-Operative Ward, Relief Charge Nurse (1981-1985).