Christina Chee Email & Phone Number

Washington, DC, US

Chantilly, Virginia, United States

Connect people with real estate solutions and providers throughout the United States.Assemble a custom team and strategy for each client's unique requirements.Share information about living in Virginia to assist people with establishing their lives in a home and community where they love and belong. Produce imagery, content, and information that helps.

Haymarket, VA

Built a marketing services and business systems support company specializing in written and visual content development. Production includes original and composite digital imagery, guides, training, website, and social media content. Additional services provided include training, project management, and IT/client business systems support.

Haymarket, VA

• Designed an education plan that allows students to remain engaged in their public school and social channels while enabling them to earn a high school diploma concurrently with an associate degree. This program allows.
• Consulted individually with students and their families on this approach
• Shared information with community through forums, website, and social media channels
• Designed website and data sets, established processes to monitor traffic and metrics, and implemented a method for providing user community support

Irvine, CA

• Led multiple cross-functional and single function teams consisting of clerical, quality data, resale tax, finance investigations, document and record retention, order review and release, customer service, export.
• Managed teams, including managers, supervisors, leads, entry level and temporary associates
• Authored training materials and conducted training sessions for various departments
• Drafted, updated, and utilized finance contracts
• Engineered, developed, and oversaw large scale technical projects and systems
• Worked with IT to standardize global mainframe fields to improve data quality and reporting

Irvine, California, United States

• Managed 800 call center, release of financed orders, finance/credit investigations, engineer finance and business systems, automate customer communications, analyze internal/external data exchanges, and process.
• Reduced department workforce by 54% while improving customer satisfaction
• Automated office practices and reduced order release time from five minutes to 30 seconds
• Established clear performance expectations via creation of a cross-training career path
• Created 30+ relational databases, documented procedures and provided training
• Wrote macros/bots enabling database use from flat file reports and for batching commands

Irvine, California, United States

• Managed remote warehouse teams in Florida and California while preparing offices for autonomy from corporate. Led the merger of records, systems, and positions after corporate purchase. Positions and tasks consisted of.
• Conceived, engineered, and implemented database for resale tax compliance utilizing SQL
• Documented all processes, authored materials, and trained associates
• Served as department liaison for Facilities, Telecom, IT, Warehouse, Sales, and Export Compliance
• Created IT help desk database and assisted all first-tier requests through trouble shooting
• Worked with freight forwarders and carriers to ensure export and sales tax compliance

Irvine, California, United States

• Reported to management in New York. Coordinated financial loss prevention and recovery efforts between customers, debtors, in-house associates, third-party agencies, and attorneys.Key Contributions:
• Authored use of the Internet for collections handbook used in global offices
• Identified ways to prevent fraud and designed global user fraud system. Assisted IT with development, interface, experience, functionality, testing, and implementation. Wrote training manuals and trained national users.
• Submitted proof of claims and reviewed preference exposure on bankrupt accounts
• Automated and designed management reports
• Assisted in-house collections managers with agency/attorney placements and collection calls

Irvine, California, United States

• As the company’s first resale tax coordinator, designed and executed all processes required to meet and maintain individual state sales tax requirements based on nexus.Key Contributions:
• Avoided $500k+ in penalties during California audit by ensuring customers provided valid shipping exemptions
• Prepared, solicited, and collected certificates through mass mailing to 10,000+ customers
• Created all digital sales tax exemption forms utilizing desktop publishing software

Irvine, California, United States

• Maintained the file room, office supplies, fax machines, printers, copiers, and distributed mail.Key Contributions:
• Converted all hand-written logs to digital
• Created merge forms for trade association reports, greatly reducing time spent reporting
• Aided 40+ credit associates in conversion from use of dumb terminals to PCs and assisted with architecture of LAN
• Taught 50+ credit associates how to use spreadsheets and word processing

Irvine, California, United States

Brought in to work a two week assignment assisting in the file room. Asked to stay until a position could be created for me.

Associate Of Arts (A.A.), Business Administration And Management, General

Currently Earning Bachelor Of Science - Bs Business Administration, Industrial And Organizational Psychology